Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Stephanie Waldow

Stephanie Waldow

Gerber,CA

Summary

Stay-at-home mom eager to bring my unique skill set to the workforce. Seeking a role in which my strong organizational, communication, and leadership skills can be utilized. With a proven track record of successfully managing a household, I want to apply my skills to a customer service role.

Overview

22
22
years of professional experience

Work History

Owner/Operator (Online Boutique)

Independent Retailer - Stephanie Waldow
01.2017 - Current
  • Coordinates all internal communications with customers, and vendors
  • Assists in planning, developing and evaluating the business goals, programs, policies and procedures
  • Oversees merchandise database
  • Ensures accuracy of the new customer setup, maintenance of customer records
  • Ensures data integrity database, and on-boarding of new customers
  • Ensures maximum opportunity to build strong bonds with customers and other vendors
  • Works with Tax Preparer in preparation, administration and implementation of the budget
  • Supervises and approves purchases of office equipment, furniture and supplies
  • Manage of Calendar, Record Keeping, & Data Entry
  • Stock Inventory
  • Accounts Receivable & Payable
  • Banking (Deposits)
  • Financial Reports.

Family Manager / Caregiver

07.2008 - Current
  • Managing the family finances
  • Cleaning and Organizing the home
  • Planning nutritious means and cooking
  • Tutoring children with homework needs
  • Transportation of children
  • Scheduling activities and vacations
  • Manage home repairs and deals with contractors regarding home repairs.

Office Assistant

Waldow Roofing
Corning, CA
01.2004 - Current
  • Create estimate template
  • Remotely check messages and call back customers
  • In person and virtual computer, cellphone, and printer repair
  • Computer set up and software install
  • Set up Quickbooks
  • Assisted with special projects as needed by researching information on the internet or through other sources.

Office Assistant

David A. Rodgers - Trust Attorney
Corning, CA
04.2007 - 04.2008
  • Answered Phones
  • Translation from Voice Recorder to typed letters
  • Filing
  • Office Organizing
  • Customer Service.

Front Desk

The Inn At Rolling Hills
Corning, CA
01.2005 - 04.2006
  • Updated computer systems with current guest information as required.
  • Maintained guest records in accordance with established procedures.
  • Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
  • Handled cash, credit card, and room charges transactions accurately.
  • Stocked office supplies at the front desk area ensuring sufficient inventory levels are maintained at all times.
  • Kept lobby area neat and tidy throughout shift by cleaning up any messes left behind by guests.
  • Greeted and welcomed guests in a professional manner.
  • Assigned rooms to guests and provided check-in and check-out services.

Front Desk Receptionist

Java City
Sacramento, CA
07.2002 - 12.2003
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled sensitive information in a confidential manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

Computer Technologies

Northwestern Tech Collage
Sacramento, CA
03-2002

Camptonville Academy High School - Independent Program
01.2001

Some College (No Degree) -

Yuba College
Marysville, CA

Skills

  • Strong organizational skills
  • Excellent communication skills
  • Leadership skills
  • Customer service skills
  • Data entry
  • Stock inventory
  • Accounts receivable and payable
  • Financial reports
  • Ability to work as a team member
  • Good communicator
  • Ability to remain calm under pressure
  • Adaptability to challenging situations
  • Confidence
  • Sense of responsibility
  • Decision-making skills
  • Flexibility in accepting and changing assignments
  • Ability to work alone and unsupervised
  • Understanding and following policies and procedures
  • Motivating, coaching, and providing guidance

References

  • Donna Medina, 530-440-4198
  • Mackenzie Zavala, 530-870-6001
  • Jennifer Waldow (Waldow Roofing), 530-646-8361

Timeline

Owner/Operator (Online Boutique)

Independent Retailer - Stephanie Waldow
01.2017 - Current

Family Manager / Caregiver

07.2008 - Current

Office Assistant

David A. Rodgers - Trust Attorney
04.2007 - 04.2008

Front Desk

The Inn At Rolling Hills
01.2005 - 04.2006

Office Assistant

Waldow Roofing
01.2004 - Current

Front Desk Receptionist

Java City
07.2002 - 12.2003

Computer Technologies

Northwestern Tech Collage

Camptonville Academy High School - Independent Program

Some College (No Degree) -

Yuba College

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Stephanie Waldow