Stephanie Wall-Jaquish
Entiat,WA
Summary
Dynamic and results-driven professional with extensive experience at the City of Chelan, excelling in pump stations and preventive maintenance planning. Proven ability to enhance system reliability through effective troubleshooting and emergency response preparedness. Skilled in laboratory analysis and committed to maintaining compliance with NPDES permits while fostering teamwork and collaboration.
Professional operator with hands-on experience in wastewater treatment processes and systems management. Strong focus on teamwork and achieving operational efficiency, consistently adaptable to evolving demands. Skilled in monitoring and maintaining equipment, ensuring compliance with regulatory standards, and implementing safety protocols. Reliable and goal-oriented, contributing to overall success and sustainability of plant operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Wastewater Treatment Plant Operator Assistant
City of Chelan
02.2024 - Current
- Operated and maintained wastewater treatment equipment ensuring compliance with environmental regulations.
- Monitored system performance and conducted routine inspections to identify operational issues.
- Collected and analyzed water samples to assess treatment effectiveness and report findings.
- Assisted in troubleshooting mechanical failures, enhancing system reliability and efficiency.
- Conducted routine laboratory tests to monitor water quality parameters, adjusting treatment processes accordingly for optimal results.
- Collaborated with engineers to troubleshoot and resolve complex system issues, enhancing plant reliability.
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
- Completed laboratory testing to measure pH levels and other water quality parameters.
- Adhered to EPA and OSHA regulations.
- Assisted manager in all aspects of business operations.
Pump Technician
City of Chelan
01.2018 - 02.2024
- Diagnosed and repaired pump malfunctions to ensure optimal operational efficiency.
- Conducted routine inspections of pumping systems to identify potential issues before failures occurred.
- Collaborated with team members to implement maintenance schedules, enhancing equipment reliability.
- Trained junior technicians on safety protocols and proper handling of tools and equipment.
- Led troubleshooting efforts during emergency situations, minimizing disruption to city services.
- Completed pump installations with precision, ensuring optimal performance and minimal downtime.
- Achieved a high level of safety compliance by adhering to company policies and industry regulations at all times during pump servicing tasks.
- Identified potential issues during routine check-ups, preventing costly breakdowns and downtime.
- Reduced equipment failures through diligent preventative maintenance and routine inspections.
- Collaborated with engineering teams to provide input on design improvements that would enhance the performance and reliability of pumping systems.
- Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
- Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
- Operated and lubricated tools to protect durability and functionality.
- Maintained safe and accurate pump levels and closely watched pump gauges.
Utilities Worker / Water Meter Reader
City of Chelan
04.2016 - 01.2018
- Maintained database systems to track and analyze operational data.
- Identified and reported discrepancies in meter functionality to ensure timely repairs and maintenance.
- Maintained detailed records of meter readings and service requests in computerized tracking systems.
- Handled emergency situations calmly under pressure, promptly notifying the appropriate parties and taking necessary actions to minimize damage.
- Reduced manual reading errors by effectively using handheld devices to input data in realtime.
- Maintained accurate records of all meter readings, ensuring timely billing and minimizing errors.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Trained new meter readers to apply best practices and comply with safety procedures.
Licensed Plumber
Shaw Plumbing
06.2013 - 04.2016
- Installed and repaired residential plumbing systems, ensuring compliance with local codes.
- Diagnosed plumbing issues and developed effective solutions to enhance system functionality.
- Collaborated with contractors and builders to ensure timely project completion and quality standards.
- Managed inventory of plumbing supplies, optimizing stock levels for efficient operations.
- Reduced callbacks for repairs by ensuring accurate and thorough work on all plumbing jobs.
- Enhanced customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Provided exceptional customer service throughout the duration of each project, addressing concerns promptly.
- Complied with state plumbing codes throughout duration of each project.
Licensed Plumber
Jake's Plumbing, Inc.
07.2006 - 05.2013
- Developed strong client relationships, leading to repeat business and referrals through exceptional service delivery.
- Completed comprehensive inspections of completed projects for compliance with local codes and regulations.
- Developed strong relationships with suppliers, securing competitive pricing on materials for cost-effective project completion.
- Coordinated with architects and engineers during new building projects to ensure optimal placement of pipes and fixtures according to code requirements.
- Exceeded customer expectations by providing prompt emergency response for urgent plumbing situations.
- Kept up-to-date with current plumbing innovations and regulations through ongoing professional development opportunities.
- Repaired plumbing systems, components, and equipment.
- Filled pipe systems with water and air to determine location of leaks.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Selected type and size of piping required for each project.
- Implemented maintenance and repair for fixtures, water mains, fire systems and backflow preventers.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Planned pipe system layout, installation and repair according to specifications.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Prepared budgets and estimated costs for potential work on piping systems.
- Installed and repaired residential plumbing systems, ensuring compliance with local codes.
Education
High School Diploma -
Chelan High School
Chelan, WACEU's - Updates On Codes / Electrical Review 2006
B.R. Engelking Co., Inc.
Brier, WACEU's - Water, Waste And Vent Pipe Sizing / Plumbing Codes
CITC
Bellevue, WACEU's - Water Heaters And Updated Plumbing Codes 2009
CCEC
Bellevue, WACEU's - UPC Codes/ RCW/WAC & OSHA Safety Standards 2014
API
Spokane, WACEU's - WWTP 1&2 Exam Prep 2018
WETRC
Lacey, WACEU's - Basic Electrical 2018
WETRC
Auburn, WACEU's - Laboratory Safety 2020
LS
OnlineCEU's - Corrective Preventive Maintenance 2020
CPM
OnlineCEU's - Principles of Activated Sludge Process 2020
PTA Online
Shelton, WACEU's - Principles of Trickling Filters, RBC's, Towers 202
PTA Online
Shelton, WACEU's -
ERWOW 2022 Fall Conference
Yakima, WACEU's - Laboratory Documentation & Records 2023
PTA
Tacoma, WACEU's -
WETRC 2024 Operators Workshop Training Conference
Ocean Shores, WASkills
- Pump stations
- Plant inspection procedures
- Flow meter monitoring
- Laboratory analysis proficiency
- Preventive maintenance planning
- Sampling and analysis methods
- Sludge management techniques
- Record keeping accuracy
- SCADA
- Emergency response preparedness
- Process control optimization
- Decision-making
- Self motivation
- NPDES permits
Certification
Wastewater Treatment Plant Operator Group 2 - #9016
Water Treatment Plant Operator Group 1 - #15041
WDM 1
WA. State CDL Class A / Tanker
First Aid / CPR
Flagger Card
Confined Space / Trenching & Excavation Training
Eligible (until August 2026) to take my Wastewater Treatment Plant Operator Group3 Test
Timeline
Wastewater Treatment Plant Operator Assistant
City of Chelan
02.2024 - Current
Pump Technician
City of Chelan
01.2018 - 02.2024
Utilities Worker / Water Meter Reader
City of Chelan
04.2016 - 01.2018
Licensed Plumber
Shaw Plumbing
06.2013 - 04.2016
Licensed Plumber
Jake's Plumbing, Inc.
07.2006 - 05.2013
High School Diploma -
Chelan High School
CEU's - Updates On Codes / Electrical Review 2006
B.R. Engelking Co., Inc.
CEU's - Water, Waste And Vent Pipe Sizing / Plumbing Codes
CITC
CEU's - Water Heaters And Updated Plumbing Codes 2009
CCEC
CEU's - UPC Codes/ RCW/WAC & OSHA Safety Standards 2014
API
CEU's - WWTP 1&2 Exam Prep 2018
WETRC
CEU's - Basic Electrical 2018
WETRC
CEU's - Laboratory Safety 2020
LS
CEU's - Corrective Preventive Maintenance 2020
CPM
CEU's - Principles of Activated Sludge Process 2020
PTA Online
CEU's - Principles of Trickling Filters, RBC's, Towers 202
PTA Online
CEU's -
ERWOW 2022 Fall Conference
CEU's - Laboratory Documentation & Records 2023
PTA
CEU's -
WETRC 2024 Operators Workshop Training Conference