Stephanie Walsh

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Wrote contracts to outline sales and purchases of properties.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Advised and informed prospective clients on current market activities and conditions.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems
• Printed and assembled project packages for submittal
• Planned and scheduled appointments
• Coordinated with subcontractors
• Prepared letters, correspondence and reports
• Managed office calendars and arranged meetings

• Coordinated the development of statements of qualifications (SOQ)
• Proofread and edited RFP/RFQ submittals
• Worked with project managers, technical staff and marketing staff
• Participated and helped coordinate professional industry events
• Other related marketing duties as needed
• Optimized customer experience by delivering superior services and effectively troubleshooting issues
  
  

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• Scheduled crews to various projects
• Planned and scheduled appointments
• Answered inbound calls
• Responded to inquiries from callers seeking information
• Developed project files and kept current
• Drafted correspondences
• Knowledge of prevailing wage
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance