Stephanie Walton
Red Lion,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Real Estate Transaction Coordinator
Premier Home Solutions
York, PA
01.2021 - 08.2022
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Developed new business and managed new and existing clients.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Assisted clients with thorough knowledge of short sales processes, mortgage loan processing and foreclosures.
Property Manager
Wynfield Apartements
York, PA
07.2019 - 10.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Developed, reviewed and submitted property operating and capital budgets.
- Developed and executed plan to achieve and maintain 100% or better rate of occupancy.
- Trained and motivated leasing staff during bi-monthly trainings.
Assistant Community Manager
The Metropolitan Of Baltimore
Baltimore, MD
08.2014 - 06.2019
- Worked with maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Met with residents to gather information and develop effective solutions.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Collaborated with Community Manager during interior renovations and construction.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Effectively managed team of 8 maintenance and activities personnel.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Worked with maintenance teams to keep 100% of open residences ready for viewing.
Education
High School Diploma -
Northeastern High School
Manchester, PA06.1995
Skills
- Maintenance Coordination
- Closing Disclosures
- Contract Preparation
- Transaction Reviewing
- Analytical and Logical Thinking
- Closings Coordination
- Articulate and Persuasive
- Property Research
- Adaptability and Flexibility
- Property Inspection
- Credit Reports
- Business Transactions
- New Construction Assessment
- Lender Collaboration
- Transaction Coordination
- Buyer and Seller Representation
- Agent Assistance
- Office Supplies and Inventory
- Legal Requirements
- Administrative Management
- Report Preparation
- Customer Contact
- Standard Operating Procedure
- Title Requirements
- Property Tours
- Mathematical Reasoning
- Electronic and Paper Filing
- Workflow Processes
- Document Organization
- Customer Satisfaction
- Interoffice Correspondence
- Utility Service Hookup
- Office Operations
- Document Retrieval
- Customer Inquiries
- Online Advertising
- Virtual Tours
Timeline
Real Estate Transaction Coordinator
Premier Home Solutions
01.2021 - 08.2022
Property Manager
Wynfield Apartements
07.2019 - 10.2020
Assistant Community Manager
The Metropolitan Of Baltimore
08.2014 - 06.2019
High School Diploma -
Northeastern High School