Stephanie Ward

• Managed daily office operations, ensuring smooth workflow and organization.

• Supervised administrative staff, providing guidance and support.

• Maintained records, scheduled appointments, and handled correspondence.

• Utilized Salesforce for customer relationship management and data tracking.

• Processed payroll and managed HR functions through Paycom.

• Coordinated with multiple departments to enhance operational efficiency.

• Assisted in budgeting and financial reporting.

• Guided and challenged students by integrating theoretical knowledge with observational skills to foster a nurturing learning environment.

• Designed developmentally appropriate lessons and activities based on students’ unique interests and abilities across social, emotional, cognitive, and physical domains.

• Encouraged self-awareness and maturity by recognizing students’ learning styles and temperaments.

• Served on the Activity Board Committee, developing programs that promoted a healthy lifestyle through exercise and engagement.

• Assisted students in setting and achieving personal goals, such as improving academic performance or pursuing extracurricular activities.

• Planned and led group activities focused on personal development, safety, and academic achievement.

• Oversaw retail operations, sales strategies, and customer experience.

• Managed inventory, merchandising, and store layout for maximum efficiency.

• Led a team of associates, providing training and motivation.

• Analyzed sales performance and implemented strategies for growth.

• Ensured excellent customer service and brand representation.

• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.