Stephanie Ward
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Medication Aide with impressive mental health expertise and Med aide certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Patient-focused offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
First Dawn recovery
10.2023 - Current
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Medication Technician
Sierra Sage Recovery Services
09.2023 - Current
- Work with clinical recovery and rehabilitation team closely.
- Supported needs of 60+ residents under long-term care.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Maintained up-to-date knowledge of medication protocols, resulting in efficient dispensing and accurate documentation.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Demonstrated exceptional attention to detail when preparing medication dosages, leading to increased patient satisfaction scores.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
- Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
- Acted as an advocate for each patient''s unique needs during multidisciplinary team meetings, ensuring medication plans were tailored to individual requirements.
- Served as a reliable resource for colleagues and nursing staff, offering guidance on medication administration best practices and regulations.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored medication storage area to maintain medication security and control.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
Inventory Associate
Friendly Hobbies
01.2023 - 09.2023
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined the inventory management process for increased efficiency with consistent organization and labeling practices.
- Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
- Assisted in annual physical inventories, contributing to an organized and efficient process with minimal disruptions to normal operations.
- Identified potential issues within the supply chain through diligent monitoring of delivery schedules, proactively addressing delays or shortages as they arose.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed data entry and completed proper paperwork.
- Created reports detailing inventory costs, deliveries, and usage.
- Developed materials to educate staff on proper inventory management techniques.
- Greeted store customers and discussed needs.
- Recorded daily activities for inventory control.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Reduced stock shortages by closely monitoring inventory levels and promptly reordering when necessary.
Medication Technician
Desert Springs Senior Living
10.2022 - 01.2023
- Assisted individuals in areas of personal care, home management, meal planning, shopping, and health maintenance
- Provided Positive Behavioral Support in employment and community involvement
- Assistance to each adult in working with a group and in handling individual problems as well as assisting residents in all areas of grooming and personal hygiene skills
- Document incidents that occur & Implement treatment plan for each resident
- Administration of positive redirection and setting of limits for behavior
- Ensure the upkeep and maintenance of the home
- Performing basic incidental medical treatment as prescribed
- Assisted in supervision of meal preparation and housekeeping chores as assigned
- The ability to exercise mature judgment and relate to clients in a warm, caring, manner.
- Supported needs of 90+ residents under long-term care.
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Enhanced patient safety through diligent monitoring for adverse drug reactions and promptly reporting concerns to nursing staff.
- Streamlined medication storage and inventory processes, ensuring timely reordering and minimizing waste.
- Supported patients'' adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns.
- Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Maintained thorough electronic records of all administered medications, adhering to HIPAA regulations and facility guidelines.
- Contributed to positive patient outcomes by closely monitoring vital signs during administration of high-risk medications.
- Developed strong relationships with pharmacy personnel, streamlining communication regarding medication orders and adjustments as needed.
- Ensured proper disposal of expired or unused medications according to state regulations and facility procedures, maintaining a safe work environment.
- Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored medication storage area to maintain medication security and control.
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
House Leader
Aspen Care
12.2021 - 10.2022
- Assisted individuals in areas of personal care, home management, meal planning, shopping, and health maintenance
- Provided Positive Behavioral Support in employment and community involvement
- Assistance to each adult in working with a group and in handling individual problems as well as assisting residents in all areas of grooming and personal hygiene skills
- Document incidents that occur & Implement treatment plan for each resident
- Administration of positive redirection and setting of limits for behavior
- Ensure the upkeep and maintenance of the home
- Performing basic incidental medical treatment as prescribed
- Assisted in supervision of meal preparation and housekeeping chores as assigned
- The ability to exercise mature judgment and relate to clients in a warm, caring, manner.
- Improved living environment for residents by overseeing daily operations and addressing maintenance issues promptly.
- Managed household budgets efficiently, ensuring timely payment of bills and proper allocation of resources.
- Developed comprehensive training programs for new staff members to ensure a smooth onboarding process and efficient team integration.
- Successfully resolved disputes among residents through mediation, promoting a harmonious living environment.
- Maintained high standards of cleanliness throughout the property by creating schedules and assigning tasks to housekeeping staff.
- Facilitated open communication among residents by holding regular meetings to address concerns and gather feedback on house opera.
- Participated in staff meetings and training to stay informed on policies and procedures.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Planned and organized social and educational activities to promote community building and personal development among students
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Provided crisis management and intervention during emergency situations.
- Ensured the safety and well-being of residents by implementing effective security measures and emergency response plans.
Mental Health Technician
Desert Regional Center
03.2021 - 01.2022
- Assisted individuals in areas of personal care, home management, meal planning, shopping, and health maintenance
- Provided Positive Behavioral Support in employment and community involvement
- Assistance to each adult in working with a group and in handling individual problems as well as assisting residents in all areas of grooming and personal hygiene skills
- Document incidents that occur & Implement treatment plan for each resident
- Administration of positive redirection and setting of limits for behavior
- Ensure the upkeep and maintenance of the home
- Performing basic incidental medical treatment as prescribed
- Assisted in supervision of meal preparation and housekeeping chores as assigned
- The ability to exercise mature judgment and relate to clients in a warm, caring, manner.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Organized recreational activities to assist in patient recovery.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Lead Medication Technician
Rem Nevada
03.2020 - 03.2021
- Enhanced patient care by accurately administering medications according to physician orders and established protocols.
- Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
- Assisted in the development of streamlined medication administration procedures, resulting in increased accuracy and safety.
- Provided exceptional patient support, addressing concerns and answering questions regarding medications and treatments.
- Collaborated with healthcare team members to ensure comprehensive, coordinated care for each patient.
- Reduced medication errors by implementing a double-check system for high-risk drugs.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
- Educated patients about potential side effects, interactions, and precautions related to their medications.
- Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
- Promoted a culture of accountability through regular audits of medication administration practices and documentation.
- Adapted quickly to changing patient needs by maintaining up-to-date knowledge on new medications and treatment protocols.
- Liaised effectively with pharmacists to clarify prescriptions, prevent potential drug interactions, or discuss alternative treatments as needed.
- Participated actively in interdisciplinary team meetings, providing valuable insights on patients'' medication management and overall treatment plans.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Vehicle Service Technician
American Medical Response
10.2019 - 01.2020
- Stocking, documenting, scheduling, making medical kits, medication tracking, narcotic tracking, Vehicle tracking, Vehicle assignments, Memorizing medical supplies, customer service, cleaning, decontaminating, vehicle parking and arranging, replacing gurney batteries, and replacing heart monitor batteries.
- Improved customer satisfaction by providing thorough vehicle inspections and timely maintenance services.
- Maintained a clean and organized work environment, promoting workplace safety and reducing potential hazards for both staff and customers.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
High School Diploma -
Shadow Ridge Highschool
Las Vegas, NV05.2019
Skills
- Communication
- Customer service
- Computer skills
- Transferable skills
- Management skills
- Time management
- Leadership
- POS
- Medication Administration
- Caregiving
- Food Preparation
- Pet Care
- Basic life support
- Behavioral Health
- Crisis Handling
- Activity Monitoring
- Client Transportation
- Conflict Resolution
- Housekeeping Skills
- Rounds Management
- Skill-Building Exercises
- Patient Observation
- Substance Abuse Experience
- Patient Assessment
- Documentation Skills
- Safety Management
- Crisis Intervention
- Assessment Administration
- Group Facilitation
- Conflict De-Escalation
- Records Maintenance
- Log Updating
- Incident Reporting
- Records Management
- Infection Control Understanding
- Emergency Response
- Psychosocial rehabilitation
- Behavior modification techniques
- Medication administration
- Behavioral management
- Case documentation
- Therapeutic communication
- Recovery-oriented approach
- Problem-solving abilities
- Substance abuse counseling
- De-escalation strategies
- Co-occurring disorders knowledge
- Team collaboration
- Suicide prevention
- Continuous learning
- Empathy and compassion
- Trauma-informed care
- Clinical Documentation
- Patient Safety Management
- Behavior Management
- Discharge Planning
- Treatment Planning
- Coordinating Care
- Rapport Building
- Developmental Disability Rehabilitation
- Employee Training
- Vitals Monitoring
- Eating Disorders
- Inpatient Treatment
- Heartsaver CPR AED (CPR AED)
- Mental Health Assessment
- HIPAA Requirements
- Heartsaver First Aid (First Aid)
- Problem-solving abilities
- Substance abuse counseling
- De-escalation strategies
- Co-occurring disorders knowledge
- Team collaboration
- Suicide prevention
- Continuous learning
- Empathy and compassion
- Trauma-informed care
- Clinical Documentation
- Patient Safety Management
- Behavior Management
- Discharge Planning
- Treatment Planning
- Coordinating Care
- Rapport Building
- Developmental Disability Rehabilitation
- Employee Training
- Vitals Monitoring
- Eating Disorders
- Inpatient Treatment
- Heartsaver CPR AED (CPR AED)
- Mental Health Assessment
- HIPAA Requirements
- Heartsaver First Aid (First Aid)
Certification
- CPR Certification
- Certified Medication Aide
- AED Certification
- First Aid Certification
- BLS Certification
- Certified Behavioral Health Technician
- Certified Medication Technician
- Driver's License
Timeline
Behavioral Health Technician
First Dawn recovery
10.2023 - Current
Medication Technician
Sierra Sage Recovery Services
09.2023 - Current
Inventory Associate
Friendly Hobbies
01.2023 - 09.2023
Medication Technician
Desert Springs Senior Living
10.2022 - 01.2023
House Leader
Aspen Care
12.2021 - 10.2022
Mental Health Technician
Desert Regional Center
03.2021 - 01.2022
Lead Medication Technician
Rem Nevada
03.2020 - 03.2021
Vehicle Service Technician
American Medical Response
10.2019 - 01.2020
High School Diploma -
Shadow Ridge Highschool
- CPR Certification
- Certified Medication Aide
- AED Certification
- First Aid Certification
- BLS Certification
- Certified Behavioral Health Technician
- Certified Medication Technician
- Driver's License
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