Hardworking and reliable professional with strong ability in problem solving and attention to detail. Offering excellent verbal and written communication skills. Highly organized, proactive, and punctual with a team-orientated mentality.
Overview
7
7
years of professional experience
Work History
HR/Payroll/AP Manager
Sea Cliff Healthcare Center
04.2022 - Current
Managed payroll data entry for 300+ employees for efficient payroll processing on a semi-monthly basis.
Entered new hire data, employee personnel information, terminations, and leave of absences using an HRIS program.
Conducted background checks, orientation, and coordinating new employee onboarding process.
Explained company personnel policies, procedures, and benefits to job applicants and employees.
Provided administrative support to multiple departments, including preparing reports, performance management, employee relations to matters of corrective action.
Instructional Assistant
HBUHSD
07.2018 - 03.2022
Trained new hires, sharing best practices for safety standards and behavioral management.
Addressed parent concerns promptly, maintaining high levels of communication and patience.
Conducted evaluations of new hire performance, providing constructive feedback for continuous classroom management.
Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Customer Service Representative
New American Funding
08.2017 - 02.2018
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Responded to customer requests for products, services, and company information.
Followed up with previously assisted customers to offer additional support.
Education
BBA - Human Resources Management
California State University - Long Beach
Long Beach, CA
05.2020
Skills
HR Skills and Knowledge
Time Management and Prioritization
Teamwork and Collaboration
Training Ability
Recruitment
Proficient in Microsoft Office
Timeline
HR/Payroll/AP Manager
Sea Cliff Healthcare Center
04.2022 - Current
Instructional Assistant
HBUHSD
07.2018 - 03.2022
Customer Service Representative
New American Funding
08.2017 - 02.2018
BBA - Human Resources Management
California State University - Long Beach
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