STEPHANIE WARREN
Havana,AR
Summary
dicated individual who strongly believes in leading by example and embracing and learning from mistakes instead of berating and demeaning individuals. Transformational leadership to inspire others to want to reach their personal best. Dedicated to achieving high standards in a timely fashion while working as a caregiver, coworvo
Overview
29
29
years of professional experience
Work History
Charge Nurse, Medical Surgical
Chambers Memorial Hospital
Danville, AR
05.2022 - Current
- Mentored new nurses, fostering professional development and promoting best practices in clinical settings.
- Collaborated with interdisciplinary teams to develop individualized care plans for complex cases.
- Led nursing staff in delivering high-quality patient care across multiple departments.
- Coordinated patient admissions, discharges, and transfers to optimize workflow efficiency.
- Analyzed patient data to identify trends, driving improvements in care delivery processes.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Registered Nurse
Community Health Core
Atlanta, TX
09.2021 - 04.2022
- Serves individuals with acute suicidal/homicidal ideation or attempts; psychotic breaks; schizophrenic crises; major depressive disorder; PTSD and quite often drug/alcohol complications with any given diagnosis.
- Implemented evidence-based practices to optimize patient safety and treatment efficacy.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Facilitated Telehealth Visits between inpatient psych patients and Psychiatrist
Lead Sales Associate in the Office
Direct Auto/National General
Russellville, AR
03.2019 - 09.2021
- Business to business calls to increase sales and perform follow ups to foster relationships with the clients.
- Customized the individual's needs for insurance while being mindful of their budget concerns.
- Trained new agents.
Independent Insurance Recruiter
Symmetry Financial Group
Swannanoa, NC
03.2018 - 03.2019
- Streamlined recruitment processes to enhance candidate sourcing efficiency.
- Developed and maintained relationships with insurance agents to identify talent needs.
- Delivered exceptional customer service to both clients and candidates, fostering long-lasting professional relationships.
- Within first 9 months was able to help enough individuals with their insurance needs to receive 8% bonus. Began recruiting within the first three months and recruited 7 people in 4 states as my core individuals to mentor and train while meeting and exceeding my own sales goals and commitments. Spoke on several regional sales calls for training purposes.
Freight Broker
Little John Transportation Services
Russellville, AR
09.2014 - 04.2018
- Collaborated with multiple national and international individuals with companies needing logistics assistance to co-ordinate and negotiate transportation rates for various products. Had 4 main clients and several more with multiple accounts with each client. The drivers that I hired to transport these goods were very willing to work with me again due to my diligence in making sure that I was available to assist them with difficulties (break downs, road conditions, individual illnesses) to the best of my ability even when not officially "on the clock". Maintained records for each load that was transported reporting to both my employer, the transporting company and the receiving company. When I chose to leave at the end of the 3 1/2 years there, I was in the top 17 individuals in the company for revenue and customer retention.
Customer Service Rep B2B Calling
The Heritage Company
Sherwood, AR
02.2012 - 03.2014
- Employed first in Russellville, AR until transferring to Conway, AR location upon Russellville closing. Raised funds for Special Olympics, Cancer, and Alzheimer’s Disease by calling businesses and individuals for donations. Was in training to become a manager when the facility closed. Some people were offered jobs at their Conway facility if we wished to go. .
- Analyzed customer complaints to identify recurring issues, proposing actionable solutions to management.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Caregiver
Home Instead
Conway, AR
06.2025 - Current
- Provided compassionate care and support to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene, mobility, and medication management, promoting independence.
- Developed individualized care plans in collaboration with healthcare professionals to address specific needs.
- Trained new caregivers on best practices for patient care and effective communication strategies.
Nursing Supervisor
Health South
Fort Worth, TX
02.2008 - 08.2011
- House Supervisor at Health South, Global Rehab and an ER nurse during this time frame. When Global Rehab closed I went to a weekend option at a long term care facility and worked at various hospitals in the Dallas - Fort Worth area. I was responsible for training and checking the work of the nurses with whom I worked. I collected feedback, developed resolutions and implemented changes in accordance with departmental, organizational, state and federal regulations. It was my personal goal to make sure that each nurse, nurse’s aide, and all the other very critical ancillary staff worked in harmony... with conflict resolution a strong suit of mine. Our hospital was known for its competent, attentive AND happy staff
ER nurse
12.1996 - 01.1998
- Worked in Indiana, Arkansas, and Texas as an ER nurse. Had accolades as an excellent supervisor and won awards for patient care.
Education
BSN - Nursing, Management Focus
Valparaiso University
Valparaiso, IN07.1996
ASN - Nursing
Purdue University
West Lafayette, IN12.1995
Skills
- Decision-making
- Care coordination
- Team leadership
- Staff supervision
- Calm and composed
- HIPAA compliance
- Patient assessments
- Direct patient care
- Patient advocacy
- Work Planning and Prioritization
- Personal integrity
- Issue resolution
Other Job Experience
- Waitressing in a 4- star restaurant while in nursing school for three years.
- Working as a cashier in a dress shop.
- Making pizzas and taking orders.
- Three factories: Auto industry shipping and handling, poultry (cutting frozen chicken), and working with a kiln to fire ferrite parts.
Timeline
Caregiver
Home Instead
06.2025 - Current
Charge Nurse, Medical Surgical
Chambers Memorial Hospital
05.2022 - Current
Registered Nurse
Community Health Core
09.2021 - 04.2022
Lead Sales Associate in the Office
Direct Auto/National General
03.2019 - 09.2021
Independent Insurance Recruiter
Symmetry Financial Group
03.2018 - 03.2019
Freight Broker
Little John Transportation Services
09.2014 - 04.2018
Customer Service Rep B2B Calling
The Heritage Company
02.2012 - 03.2014
Nursing Supervisor
Health South
02.2008 - 08.2011
ER nurse
12.1996 - 01.1998
BSN - Nursing, Management Focus
Valparaiso University
ASN - Nursing
Purdue University