Stephanie Washington
Virginia Beach,VA
Summary
Passionate content strategist skilled in research, writing and editing broad range of content. Proficient in online content design, user experience research and solutions and working quickly to produce exceptional deliverables. Works independently to write interesting, clean and clear copy. Excellent communication talents, relationship-building skills, performance under pressure and judgment within tight deadlines.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Talent Acquisition and Development Manager
Hook Law Center
Virginia Beach, VA
04.2023 - Current
- Developed onboarding guidelines and policies for new hires.
- Managed the onboarding process for new hires including paperwork completion and orientation.
- Developed training materials regarding employment policies and procedures.
- Maintained an up-to-date knowledge of industry trends in order to recommend improvements or updates as needed.
- Identified talent management priorities and goals and collaborated closely with key stakeholders.
- Evaluated applicants' skills and qualifications against job requirements.
- Advised key stakeholders on staffing strategies for current and future organizational needs.
- Conducted interviews, reference checks, background investigations, and other pre-employment activities.
Long-term Care Coordinator
Hook Law Center
Virginia Beach, VA
04.2014 - Current
- Compiled and documented information regarding client's income, assets, insurance coverage and other relevant data to evaluate eligibility for Medicaid and/or Veterans benefits.
- Responded promptly to inquiries from clients, providers and other stakeholders concerning Medicaid and/or Veterans benefits qualification and eligibility.
- Updated case management systems with current information regarding client status and maintained client files according to established protocols.
- Collaborated with attorneys in order to resolve issues relating to Medicaid and/or Veterans benefits eligibility requirements.
- Prepared applications and organized supporting documents to prove client eligibility for Medicaid and/or Veterans benefits.
- Drafted legal documents, such as wills, trusts, powers of attorney, and pleadings for Guardianships.
Estate Planning and Elder Law Project Manager
Walker Lambe Rhudy Costley & Gill
Raleigh, NC
08.2013 - 04.2014
- Participated in client interviews, observed questioning process and documented information.
- Collaborated with attorneys in all stages of long-term care planning process.
- Compiled and documented information regarding client's income, assets, insurance coverage and other relevant data to evaluate eligibility for Medicaid and Veterans benefits.
- Responded promptly to inquiries from clients, providers and other stakeholders concerning Medicaid and/or Veterans benefits qualification and eligibility.
- Updated case management systems with current information regarding client status and maintained client files according to established protocols.
- Prepared applications and organized supporting documents to prove client eligibility for Medicaid and/or Veterans benefits.
- Drafted legal documents, such as wills, trusts, powers of attorney.
Public Benefits Specialist
Oast & Taylor
Virginia Beach, VA
06.2012 - 08.2013
- Medicaid Planning
- Long-term Care Planning
- Veterans Benefits Planning
- Estate Planning
- Asset Protection Planning
- Life Care Planning
Public Benefits Specialist
Oast & Hook
Virginia Beach, VA
11.2009 - 05.2012
- Medicaid Planning
- Long-term Care Planning
- Veterans Benefits Planning
- Estate Planning
- Asset Protection Planning
- Life Care Planning
Education
Master of Science - Public Administration And Management
University of Phoenix
Online05-2010
Bachelor of Science - Sociology
Virginia Tech
Blacksburg05-2004
Skills
- Course Development
- Training Material Development
- Program Optimization
- Analytical Mindset
- Policy Interpretation
- Public Benefits Knowledge
- Multitasking
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Problem-Solving
- Excellent Written Communication
- Task Prioritization
- Document Management
- Work Planning and Prioritization
- Organizational Efficiency
Certification
- Certified Medicaid Planner
- Certified Elder Care Coordinator
References
References available upon request.
Timeline
Talent Acquisition and Development Manager
Hook Law Center
04.2023 - Current
Long-term Care Coordinator
Hook Law Center
04.2014 - Current
Estate Planning and Elder Law Project Manager
Walker Lambe Rhudy Costley & Gill
08.2013 - 04.2014
Public Benefits Specialist
Oast & Taylor
06.2012 - 08.2013
Public Benefits Specialist
Oast & Hook
11.2009 - 05.2012
Master of Science - Public Administration And Management
University of Phoenix
Bachelor of Science - Sociology
Virginia Tech
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