Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Weaver

Bethlehem,PA

Summary

Dynamic Multi-Unit Manager with a proven track record at Burger King, excelling in inventory management and team collaboration. Spearheaded initiatives that significantly reduced waste and enhanced sales performance, while fostering a positive work environment through effective communication and targeted staff development. Committed to driving operational excellence and customer satisfaction.

Overview

16
16
years of professional experience

Work History

MULTI-UNIT MANAGER

Burger King
10.2023 - Current
  • Ensured service excellence standards by managing operations across multiple restaurant locations.
  • Developed staff through targeted training programs focusing on effectiveness and customer relations.
  • Pinpointed improvement areas in sales data, creating actionable growth plans.
  • Achieved significant waste reduction by implementing inventory control procedures.
  • Met legal standards by conducting compliance inspections for cleanliness and safety.
  • Identified potential savings in monthly financial reports through spending trend analysis.
  • Tracked sales volume and labor costs with weekly performance reports.
  • Boosted employee morale with tailored motivational programs at each location.

GENERAL MANAGER

Burger King
08.2021 - 10.2023
  • Managed daily operations to enhance restaurant performance and efficiency.
  • Developed scheduling systems to optimize labor allocation and coverage.
  • Oversaw budgeting, staffing, inventory control, and customer service to ensure smooth operations.
  • Resolved customer complaints promptly while upholding high service quality standards.
  • Tracked monthly sales and generated reports for strategic business development planning.
  • Established effective communication channels with staff to support operational efficiency.
  • Administered employee discipline through clear verbal and written warnings.
  • Created a positive work environment with team-building activities that fostered interdepartmental collaboration.

General Manager

Friendly's Restaurant
09.2009 - 05.2020
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Education

High School Diploma -

Phillipsburg High School
Phillipsburg, NJ
06.2003

Skills

  • Inventory management systems
  • Sales performance analysis
  • Budget management techniques
  • Training and staff development
  • Efficiency in operations
  • Customer service strategies
  • Labor force management
  • Team collaboration skills
  • Effective communication abilities
  • Strategic planning processes
  • Reporting on performance metrics
  • Management of operations
  • Recruitment and orientation practices
  • Scheduling expertise

Timeline

MULTI-UNIT MANAGER

Burger King
10.2023 - Current

GENERAL MANAGER

Burger King
08.2021 - 10.2023

General Manager

Friendly's Restaurant
09.2009 - 05.2020

High School Diploma -

Phillipsburg High School

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