Highly motivated employee dedicated to providing quality customer service by insuring all wants and needs are met, while also taking care of behind the scenes work for managers and supervisors. Expertise in problem solving and organization skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Alo Yoga
New York, NY
10.2024 - Current
Maintained up-to-date knowledge of store merchandise and policies.
Upsold additional items based on customer interests and needs.
Maintained up-to-date knowledge of store merchandise and policies.
Adapted sales strategies based on customer interactions and feedback to improve results.
Watched for and recognized security risks and thefts to prevent or handle situations.
Office Manager/Assistant
Floors To Go Inc.
Williston, ND
08.2020 - 06.2023
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Collected and coded various documents to prepare for filing, storage and processing.
Monitored office inventory to maintain supply levels.
Handled in-store, web-based and telephone inquiries from residential and commercial customers.
Managed entire sales process from initial consultations through contracting and final installation.
Employed persuasive communication skills to engage customers and overcome objections.