Stephanie Wells
Coral Springs,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Medical Records Specialist
Delray Beach Surgery Center
Delray Beach , FL
04.2018 - Current
- Pulled patient records and transferred information to appropriate parties.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Provided respectful assistance to patients, staff members and insurance company representatives.
- Determined and implemented techniques to improve medical records retrieval process.
- Set up patient charts and documented information in various company software.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Oversaw third-party billing and payment collection.
- Managed ScanChart and Surgical Notes use and training.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Scanned and validated medical records for upload.
- Organized patient charts, gathering medical histories, lab results, and consents.
- Tracked and processed release of information requests.
- Supported administration staff with records requests to support patient care.
- Managed release of information requests and identified requestors as patient, relation, or provider.
- Received and processed medical records requests and subpoenas.
Business Office Manager
Emilio Castaneda, MD
Hallandale Beach, FL
02.2023 - 10.2023
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Trained, supervised and evaluated staff performance.
- Developed and implemented procedures to ensure efficient workflow in the office.
- Ordered supplies when necessary to keep the office running smoothly.
- Resolved customer complaints promptly and professionally.
- Assisted with special projects such as researching new software programs or cost-saving initiatives.
- Organized filing systems for easy retrieval of documents.
- Managed daily operations within the business office, ensuring efficient workflow and productivity.
- Processed payments received from customers and reconciled accounts accordingly.
- Assisted customers with inquiries regarding their accounts or billing statements.
Insurance Verifier
Coral Springs Surgical Center
Coral Springs, FL
08.2017 - 04.2018
- Patient Registration
- Insurance verifications for future scheduled procedures
- Assisted with scheduling of surgical procedures
- Collecting Co-payments, Co-insurances and Deductibles
- Verifying demographic information for all patients
- Answering calls and retrieving voice messages
- Prepared medical records for Subpoena requests
- Prepared documents to be scanned to Central Billing Office
Business Office Specialist
Surgery Center, Coral Springs
Coral Springs, FL
01.2016 - 07.2017
- Received and matched invoices and purchase order for materials management.
- Prepared Accounts Payable reports for the Administrator.
- Assisted with registration of patients having surgical procedures at the facility.
- Assisted with Coding procedures and preparing documents to be scanned to Central Billing Office
- Contributed to the timely completion of insurance verifications for scheduled procedures
- Reviewed medical records to ensure accuracy of required information needed for Pre-authorization requests.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Other duties as assigned
Patient Financial Advisor
New York Presbyterian Hospital
, New York
01.2003 - 08.2015
- Directed patient flow during practice hours, minimizing patient wait time
- Acquired insurance authorizations for procedures and tests ordered by the attending physician
- Scheduled surgeries and procedures in conjunction with Surgical Coordinator
- Scheduled patient appointments
- Completed registration quickly and cordially for all new patients
- Accurately entered procedure codes, diagnosis codes and patient information into billing software
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
- Confirmed patient information, collected copays and verified insurance.
Education
Medical Billing and Coding -
Ultimate Medical Academy
Tampa, FL01.2017
Associate of Applied Science -
Kingsborough CC
Brooklyn, NY01.2000
High School Diploma -
Mother Cabrini High School
New York, NY05.1998
Skills
- Payment Credits and Collections
- Office Administration
- Medical Terminology
- Medical Records Management/Audits
- Transcription
- Electronic Medical Records (EMR) Systems
- Insurance Coverage Verification
- Medical Billing and Coding
- Insurance Terminology
- Coordination and Scheduling
- Coverage and Authorizations
- Attention to Detail
- Eligibility Determination
- Data Entry and Review
Timeline
Business Office Manager
Emilio Castaneda, MD
02.2023 - 10.2023
Medical Records Specialist
Delray Beach Surgery Center
04.2018 - Current
Insurance Verifier
Coral Springs Surgical Center
08.2017 - 04.2018
Business Office Specialist
Surgery Center, Coral Springs
01.2016 - 07.2017
Patient Financial Advisor
New York Presbyterian Hospital
01.2003 - 08.2015
Medical Billing and Coding -
Ultimate Medical Academy
Associate of Applied Science -
Kingsborough CC
High School Diploma -
Mother Cabrini High School
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