Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Stephanie Wendland

Frisco,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company's goals. Hardworking and passionate job seeker with strong organizational skills eager to secure job position. Ready to help achieve company goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Shopper and Delivery

Instacart
Frisco , TX
04.2020 - Current
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Verified each item matched order sheet's description.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maximized efficiency by scanning items quickly and completing as many as 2 orders per hour.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consulted with customers on food selections and custom order requests.
  • Loaded and unloaded orders at customer's homes or locations.

Daycare Teacher

Hands And Hearts Daycare
Clarksville, TN
08.2007 - 02.2022
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Completed daily reports, meal count sheets and attendance logs.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Assisted and supervised 20 children through entire school day.

Loader

UPS
Frisco, United States
11.2021 - 01.2022
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Operated equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Checked packages and merchandise for damage
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Simplified shipping and receiving processes for improved workflow.

Supply Logistics Specialist

United States Army
Fort Campbell , KY
08.2005 - 08.2007
  • Was in charge of pre school class
  • Created lesson plans, supervised academics and emotional development.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Tracked orders and notified customers of status or potential delays.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Managed system support functions to set priorities and service levels expectations.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
  • Organized purchase and delivery of materials needed for various contracts.

Student cafeteria worker

09.2002 - 06.2005
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Served food according to temperature, safety, and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Provided exemplary service to students, staff, and visitors.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Prepared ingredients and recipe components ahead of time.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Mailroom

United StatesArmy
Fort Campbell , KY
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

No Degree - Psychology

University of The Incarnate Word
San Antonio, TX

High School Diploma -

San Bernardino High School
San Bernardino, CA
06.2005

Skills

  • Team building
  • Attention to Detail
  • Problem Solving
  • Verbal and Written Communication
  • Inventory Management
  • Critical Thinking
  • Lesson Planning
  • Product Packaging
  • Microsoft Office
  • Strong Attention to Detail
  • Customer Service
  • Adobe software
  • Cash Register Operations
  • Loading and Unloading
  • Multitasking

Certification

  • Learning Design Thinking
  • Microsoft
  • Overcome Overthinking
  • Adobe XD
  • Learning Lean IT
  • Human Resource Payroll

Timeline

Loader

UPS
11.2021 - 01.2022

Shopper and Delivery

Instacart
04.2020 - Current

Daycare Teacher

Hands And Hearts Daycare
08.2007 - 02.2022

Supply Logistics Specialist

United States Army
08.2005 - 08.2007

Student cafeteria worker

09.2002 - 06.2005

Mailroom

United StatesArmy

No Degree - Psychology

University of The Incarnate Word

High School Diploma -

San Bernardino High School
Stephanie Wendland