Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Stephanie Whatley

New Windsor,NY

Summary

Offering excellent leadership, training, and problem-solving abilities. Always looking for ways to improve the team's abilities and the success of each project. Excellent technical knowledge and hands-on experience. Skilled team player. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities Skills Customer Service Inquiries. Customer Service Troubleshooting. Time Management Skills. Data Entry. Strong Computer Skills. Outlook. Communication Skills. Independent Judgement. SAP. Manage Inventory. Microsoft office. Excel. word

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Competitive Customer Service Sales Representative skillful in building relationships and securing new business. Friendly with superior communication, interpersonal and problem-solving abilities. Bringing [Number]-year history of increasing sales and revenue using consultative techniques.

Highly adaptable individual bringing [Number] years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Overview

15
15
years of professional experience

Work History

Customer Service Sales Representative

Clarion Safety systems LLC
04.2020 - 06.2023
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

Shipping and receiving Sales clerk

Clarion Safety systems LLC
11.2018 - 04.2020
  • Verify and keep records on incoming and outgoing shipments
  • Arrange for transportation of products
  • Receive, unpack, verify and record incoming merchandise or material
  • Assemble, address, stamp, ship merchandise or material.

Site Supervisor Econo

, Pak
11.2015 - 10.2018
  • Oversee day - to -day operations of the facility
  • Provide for site safety and security
  • Devise and implement site policies and procedures
  • Ensure compliance with company or government regulations
  • Handle sensitive information with confidentiality
  • Supervise and evaluate staff
  • Complete employee reviews
  • Provide positive direction to motivate quality performance.

Unit Secretary

Bayshore Community Hospital
04.2008 - 09.2015
  • Received, directed, and relayed telephone messages and fax messages
  • Managed and maintained records for Service and nursing employees
  • Received telephone calls and greeted visitors to office
  • Prepared charts for medical records following patient dismissal.
  • Exhibited excellent customer service and tact when dealt with physicians, residents & families.

Education

Master of Science - nursing

Sussex county Community Collage
12.2001

Skills

  • [Product or Service] Expertise
  • Incoming Call Management
  • Customer Complaint Resolution
  • Upselling
  • Account Management
  • Customer Needs Assessment
  • Product and Service Sales
  • Proficient in SAP
  • Verbal and Written Communication
  • Oral and Written Communications
  • Payment Processing
  • Credit and Collections
  • Delinquent Account Notification
  • Organizational Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Sales Representative

Clarion Safety systems LLC
04.2020 - 06.2023

Shipping and receiving Sales clerk

Clarion Safety systems LLC
11.2018 - 04.2020

Site Supervisor Econo

11.2015 - 10.2018

Unit Secretary

Bayshore Community Hospital
04.2008 - 09.2015

Master of Science - nursing

Sussex county Community Collage
Stephanie Whatley