Stephanie Whitaker
Salt Lake City,UT
Summary
Dedicated and compassionate Medical Assistant with a proven track record at Alpine Pediatrics, enhancing patient care through effective implementation of clinical documentation and phlebotomy skills. Adept at improving clinic efficiency and patient satisfaction, demonstrated by a 20% increase in positive patient feedback. Excels in HIPAA compliance and providing empathetic patient support, ensuring high-quality care and confidentiality.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Alpine Pediatrics
08.2009 - 06.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Certified Medical Assistant
Intermountain Healthcare
01.2007 - 11.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Called and faxed pharmacies to submit prescriptions and refills.
Drug Research Assistant
Premier Research
07.2009 - 08.2010
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Enhanced participant recruitment strategies, leading to more diverse and representative study samples.
- Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
- Recorded and analyzed data to produce reports of results.
- Participated in lab meetings and project presentations.
- Assisted scientists by collecting and organizing laboratory data.
- Cooperated with other technicians to develop and test new protocols.
Certified Clinical Medical Assistant Intern
Pacific Medical Care
04.2006 - 06.2006
- Enhanced continuity of care through thorough documentation of assessments, interventions, and outcomes.
- Supported diagnostic procedures by accurately recording vital signs and collecting lab specimens.
- Efficiently managed incoming phone calls, addressing inquiries from patients, pharmacies, insurance companies.
- Assisted in the reduction of wait times by efficiently preparing examination rooms for patients.
- Expedited test results by promptly processing laboratory orders and communicating findings to medical staff.
- Streamlined patient check-in process, ensuring accurate documentation and timely service.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and safe clinic environment to prevent injuries.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
No Degree - Bachelors in Science in Counseling in Drug Abuse
Grand Canyon University
Phoenix, AZ06-2026
Diploma - Certified Medical Assistant
Bryman Collage/ Everest Collage
Everett, WA06-2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Compassionate
- Specimens collection and processing
- Patient assessments
- Appointment setting
- Insurance verification
- Maintaining confidentiality
- Patient flow management
- First aid
- Equipment sterilization
- Adaptable
- OB/GYN procedures
- Simple dressings
- Diagnostic testing assistance
- Wound care specialist
- Medical transcription
- Orthopedic splints
- Emergency room procedures
- Specimen labeling
Work Preference
Work Type
Part TimeGig WorkLocation Preference
RemoteImportant To Me
Flexible work hoursWork from home optionPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Recognized for outstanding dedication to patient care.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
Timeline
Medical Assistant
Alpine Pediatrics
08.2009 - 06.2013
Drug Research Assistant
Premier Research
07.2009 - 08.2010
Certified Medical Assistant
Intermountain Healthcare
01.2007 - 11.2012
Certified Clinical Medical Assistant Intern
Pacific Medical Care
04.2006 - 06.2006
No Degree - Bachelors in Science in Counseling in Drug Abuse
Grand Canyon University
Diploma - Certified Medical Assistant
Bryman Collage/ Everest Collage
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