CRM
Stephanie Whitley
Trusted Advisor and Educator
Round Rock,TX
Summary
Demonstrated success in project management, leadership and problem-solving. Quality-driven and hardworking with in-depth understanding of implementation and continued success. Collaborative leader with dedication to partnering with team to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic settings.
Work History
Co-Instructor
Arizona State University, ASU
Phoenix, AZ
06.2023 - Current
- Performed skill evaluations in accordance with program policy.
- Evaluated students' understanding of course material through written assignments.
Sales Enablement & Implementation Specialist
CentralReach
Holmdel, NJ
09.2019 - Current
- Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Offered assistance in implementing and developing training programs.
Regional Director of Educational Partnerships
Rethink Education
Manhattan, NY
02.2015 - 12.2018
- Represented company at various national and global events.
- Implemented business strategies, increasing revenue and effectively maintaining over 80% renewal.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Clinical Supervisor
CARD
Austin, TX
- Provided life skills programming for students with moderate to severe autism.
- Implemented behavior modification techniques to improve student social and academic performance.
- Monitored student performance to evaluate effectiveness of instructional strategies.
Special Education Teacher
Pflugerville ISD
Pflugerville, TX
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Bachelor Of Science - Public Health
Masters In Education - Special Education
Special Education Certification
Skills
Training and Development
Employee coaching
Project implementation
Online training experience
Training program development
Organization and Time Management
Problem-Solving
Software
EMR
Data Management
B2B SaaS
Office suite
Google Suite
LMS
Canvas
Camtasia
Vyond