Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Wilcoxson Grant

Atlanta,Georgia

Summary

Insightful professional with many years of sales experience and a proactive attitude with the ability to learn quickly. Strong work ethic and communication skills. Eager to contribute and support organizational goals as a team player.

Overview

15
15
years of professional experience

Work History

Realty Advisor

Boardwalk Realty
03.2023 - Current
  • Organized showings of available properties for prospective buyers or renters.
  • Provided customer service support to clients throughout their entire transaction process.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.

Owner/Office Manager

Trusted Care Transportation Service
05.2020 - 06.2023
  • Managed daily operations of business, including hiring and training staff.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided direction and guidance to employees.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with local, state, and federal regulations.
  • Developed strategic plans to increase profitability and efficiency.
  • Conducted performance reviews for employees on a regular basis.
  • Reviewed legal documents related to business operations.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Developed and implemented office policies and procedures.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained filing system for records, correspondence and other documents.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Real Estate Agent

EXP Realty
02.2022 - 03.2023
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Attended industry events such as conventions and seminars.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Ensured all transactions followed state laws regarding real estate practices.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.

Buy-side Agent

Redfin
01.2021 - 02.2022
  • Negotiated contracts and terms, securing favorable outcomes for clients.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Communicated with clients to determine property needs and budget constraints.
  • Developed and presented purchase offers to sellers for consideration.
  • Utilized CRM systems to track client interactions and progress.
  • Provided customer service to clients through phone and email communication.

Real Estate Agent

Crye-Leike Realty
05.2018 - 01.2021
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Managed real estate transactions from initiation to closing.
  • Provided guidance to clients throughout the entire buying or selling process.

New Home Sales/General Sales Agent

Prestige Brokers
09.2017 - 05.2018
  • Monitored competitor activity in order to stay ahead of their strategies.
  • Generated leads through cold calling prospective clients.
  • Responded to customer inquiries regarding products, pricing, and availability.

New Home Sales Consultant

Century Communities
09.2015 - 09.2017
  • Organized open houses for newly constructed homes to attract more buyers.
  • Collaborated with builders to ensure customer requests were met in a timely manner.
  • Created monthly reports outlining performance metrics such as total number of sales, average selling prices.
  • Utilized various software programs such as Microsoft Office Suite or Salesforce CRM to track leads or manage client data.
  • Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
  • Analyzed competitors' listings and pricing strategies to identify areas of improvement within own business operations.

Life Insurance Sales Agent

Atlanta South Agency
08.2010 - 09.2014
  • Provided comprehensive information on the features, benefits and risks associated with various life insurance plans.
  • Developed and implemented sales strategies to increase life insurance sales.
  • Cultivated relationships with existing customers through follow-up calls or emails.
  • Conducted regular reviews of existing policies, identified gaps in coverage, and offered solutions.
  • Upsold products to policyholders and potential new clients.

Builder Assistant

WCCM, Inc.
01.2010 - 05.2014
  • Participated in site meetings with other tradespeople to discuss progress on projects.
  • Followed instructions given by supervisors regarding specific building techniques or methods used on each project.
  • Executed agreements, work orders and change orders to establish work to be performed and payment terms.
  • Conducted site inspections to assess progress and identify any issues.

Education

Skills

  • Extensive Customer Service
  • Residential Real Estate
  • Microsoft Word and Office
  • Outstanding Leadership Skills
  • Sales
  • Marketing

Timeline

Realty Advisor

Boardwalk Realty
03.2023 - Current

Real Estate Agent

EXP Realty
02.2022 - 03.2023

Buy-side Agent

Redfin
01.2021 - 02.2022

Owner/Office Manager

Trusted Care Transportation Service
05.2020 - 06.2023

Real Estate Agent

Crye-Leike Realty
05.2018 - 01.2021

New Home Sales/General Sales Agent

Prestige Brokers
09.2017 - 05.2018

New Home Sales Consultant

Century Communities
09.2015 - 09.2017

Life Insurance Sales Agent

Atlanta South Agency
08.2010 - 09.2014

Builder Assistant

WCCM, Inc.
01.2010 - 05.2014

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Stephanie Wilcoxson Grant