Stephanie Williams
Eustace,Tx
Summary
- Dynamic and results-oriented professional with a proven track record at Lowes Home Improvement Warehouse, excelling in customer service and workflow optimization. Demonstrated leadership and problem-solving abilities, enhancing team efficiency and customer satisfaction. Skilled in multitasking and communication, consistently achieving and surpassing goals.
Overview
2
2
years of professional experience
Work History
Weekday Team Member
Lowes Home Improvement Warehouse
01.2015 - 05.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Waitress
Lumberyard Cafe
12.2013 - 09.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Caregiver
Whistle Stop
11.2012 - 04.2013
- Assisted clients with activities of daily living, promoting independence.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Grand Saline High School
Grand Saline, TX05.2011
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Leadership qualities
- Organizing work stations
- Verbal and written communication
- Workflow optimization
- Dependability and reliability
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Teamwork
- Problem-solving abilities
Timeline
Weekday Team Member
Lowes Home Improvement Warehouse
01.2015 - 05.2015
Waitress
Lumberyard Cafe
12.2013 - 09.2014
Caregiver
Whistle Stop
11.2012 - 04.2013
Grand Saline High School
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