Summary
Overview
Work History
Education
Skills
Timeline
Generic
Stephanie Williams

Stephanie Williams

Chicago,IL

Summary

Hardworking employee, enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success.

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Ready to help the team achieve Company goals

Overview

22
22
years of professional experience

Work History

Driver

Mv Transporation
02.2019 - Current


  • Conducted routine vehicle inspections to maintain operational readiness and safety standards.
  • Communicated effectively with dispatch to coordinate delivery schedules and address issues promptly.
  • Provided exceptional customer service during deliveries, enhancing client satisfaction through reliable service.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Reduced delivery times with careful planning and route optimization
  • Encourage myself and co-workers to know we are needed to complete the task of a Great Safe Ride.

School Bus Driver

First Student Bus Transportation
08.2016 - 05.2018
  • Post and Pretrip Vehicle to ensure that vehicle is Capability of a GREAT RIDE.
  • Ensured student safety during transportation by adhering to established safety protocols and procedures.
  • Managed daily routes efficiently, adapting to traffic conditions and schedule changes effectively.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
  • Supervised students during loading, unloading and on bus.
  • Completed logbooks, incident reports and other daily paperwork.

School Bus Driver

Grand Prairie Transit
07.2003 - 05.2015
  • Communicated with school officials and parents regarding student behavior and transportation issues.
  • Implemented strategies to improve on-time performance, enhancing overall service reliability.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Obeyed federal, IL. and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained IL. driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Communicated information to parents to promote good communication and transparency.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
  • Utilized feedback from students and parents to make continuous improvements to transportation service.
  • Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
  • Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
  • Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
  • Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
  • Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
  • Identified and reported mechanical problems and safety hazards.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Drafted and submitted reports detailing trips, fuel, mileage, for the maintenance of the vehicle.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.

Education

Customer Service Certification

Wilbur Wright College
Chicago, IL
01-2016

Skills

  • Task prioritization expertise
  • Certified CDL holder
  • Customer service
  • Consistent safe driving practices
  • Analytical problem-solving
  • Defensive driving techniques
  • Safety adherence practices
  • Skilled in risk assessment while driving
  • Vehicle safety assessment
  • Operating vehicles in adverse environments
  • Automotive upkeep
  • Risk mitigation strategies
  • DOT regulatory compliance
  • Building customer relationships
  • Travel assistance expertise
  • Goal-oriented planning
  • Meticulous attention to specifics
  • Collaborative team development
  • Effective conflict resolution
  • Personable interaction skills
  • Effective communication skills
  • Proficient in map reading
  • Quality improvement initiatives
  • Effective multitasking
  • Critical thinking abilities
  • Cross-functional teamwork
  • Collaborative decision-making
  • Effective communicator
  • Clean driving record

Timeline

Driver

Mv Transporation
02.2019 - Current

School Bus Driver

First Student Bus Transportation
08.2016 - 05.2018

School Bus Driver

Grand Prairie Transit
07.2003 - 05.2015

Customer Service Certification

Wilbur Wright College

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