Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Wilson

Rittman

Summary

Dedicated and detail-oriented professional seeking a challenging administrative role where I can utilize my skills. My background includes strong organizational abilities and a results-driven approach, particularly in management contexts.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Dental Billing Specialist

Self-employeed
04.2020 - Current
  • Processed dental claims using billing software to ensure timely submissions.
  • Assisted in verifying patient insurance coverage and benefits with accuracy.
  • Maintained organized records of patient accounts and billing statements.
  • Collaborated with dental staff to resolve billing discrepancies efficiently.
  • Conducted research on insurance policies to enhance claim approval rates.
  • Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
  • Negotiated with suppliers to secure better pricing for practice management software, leading to reduced overhead expenses and higher profit margins.

Front Office Manager

Dentistry 4 Kids
04.2020 - 05.2021
  • Oversaw daily front office operations to ensure exceptional guest experiences and efficient workflow.
  • Managed scheduling and staffing to optimize team performance and service delivery.
  • Developed and implemented standard operating procedures to enhance front desk efficiency.
  • Trained and mentored front office staff, fostering a collaborative team environment.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.

Dental Front Office Receptionist

James J. Lipaj, DDS
08.2009 - 04.2020
  • Led front office operations to ensure seamless patient check-in and check-out processes.
  • Managed patient records with precision, ensuring confidentiality and compliance with regulations.
  • Coordinated insurance verification process, reducing claim processing time.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
  • Monitored inventory levels of office supplies regularly; ordering additional stock when required to avoid shortages.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Managed patient billing processes for timely, accurate payments.

Education

Medical/Dental Assistant, Certified Phlebotomist -

Wayne County Schools Career Center
Smithville, OH
05-2001

Skills

  • Professional with strong expertise in dental billing, prepared to excel in revenue cycle management Known for strong analytical skills, precision in coding, claims processing, and effective communication with insurance providers Focused on team collaboration and achieving results, adaptable to changing needs Employers can rely on consistent performance and attention to detail in all billing and administrative tasks

Certification

CPR and First Aid Certification

Certified Dental Assistant Radiographer

Certificate of completion of two-year Dental Assisting program at WCSCC

Certificate of completion of one-year Medical Assisting program at WCSCC

Certified Phlebotomist

OSHA and HIPPA training

Timeline

Dental Billing Specialist

Self-employeed
04.2020 - Current

Front Office Manager

Dentistry 4 Kids
04.2020 - 05.2021

Dental Front Office Receptionist

James J. Lipaj, DDS
08.2009 - 04.2020

Medical/Dental Assistant, Certified Phlebotomist -

Wayne County Schools Career Center

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