Meticulous, hard working and knowledgeable Director with years of success in policy development, program management, risk mitigation and operational planning. Proficient in maintaining regulatory compliance and correcting systemic issues in collaboration with site managers. Team-focused, consistent and diplomatic with a focus on building strategic alliances and enhancing company standing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist, PRN
IU Health West Hospital
Avon, IN
09.2023 - Current
Prepared operating room for surgical procedures, including setting up sterile field.
Provided assistance to surgeons during operations
Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
Director of Safety, Compliance and Accreditation
Pryor Health (Transformations Plastic Surgery)
Rockford, IL
07.2019 - Current
40+ hrs/wk including remote and travel in a variety of roles
Previously the Director of Surgical Services across the platform
Currently Director of Safety, Compliance and Accreditation for all eight of the platform’s locations
Surgical first assist to the CEO
Lead in opening three surgical suites for our growing platform ensuring all local, state and federal guidelines are being met. Also ensuring accreditation standards were met to pass
Evaluate staffing levels, hire and perform new hire, quarterly and annual staff training/competencies
Creates strong working relationships with the physicians and staff members
Developed and implemented strategies to ensure compliance with applicable laws and regulations.
Ensured company's adherence to all relevant federal, state and local laws as well as industry standards.
Monitored internal activities to identify any compliance related issues or violations.
Investigated complaints concerning non-compliance with established rules and regulations.
Provided guidance to management on patient satisfaction issues, compliance/safety issues or concerns.
Created and implemented patient satisfaction surveys
Work with administration on a regular basis
Head of the governing body committee
Complete biannual Quality assurance studies by tracking performance indicators
Utilize risk management techniques and business knowledge to improve compliance programs
Maintain and revise policy procedures for general operation of compliance program
Evaluate supply usage, equipment needs
Ensure all physician's and staff credentialing and licensing stay up to date with all state and federal requirements
Assist the physicians during surgical procedures and close all tissue layers
Perform many various roles to include: surgical assisting, pre-op patients managing clinic when needed, surgery scheduling and anything else they might need help with
Director of Surgical Services, CST
Pryor Health (Transformations Plastic Surgery
Rockford, IL
07.2019 - 07.2022
Opened three surgical sites starting from design to full accreditation.
Provided leadership and direction in the organization, planning, development and implementation of surgical services.
Managed operating room scheduling to maximize efficiency and utilization of resources.
Ensured compliance with all accreditation standards related to surgical services.
Oversaw staff recruitment, training, orientation and evaluation processes.
Coordinated orientation programs for new personnel assigned to the operating rooms.
Participated in strategic planning initiatives to support growth objectives of the organization.
Collaborated with physicians, nurses and other healthcare professionals on service delivery issues.
Maintained effective relationships with medical staff members regarding professional practice matters pertaining to surgery.
Evaluated requests for new technology related to surgical services operations.
Established solid relations with leadership and staff by attending meetings and coordinating interdepartmental information exchanges.
Identified safety hazards in the operating room environment by conducting periodic inspections.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Store Manager
Fort Drum Thrift Shop
Fort Drum, NY
10.2017 - 06.2019
Responsible for all employees, aspects of Human Resources
Making financial decisions to better the business
ADP, QuickBooks and Excel proficiency for financial recording and reports
Presented reports monthly to the Board of Directors and the military installation meeting involving many high-ranking officials
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Trained and mentored associates to teach daily tasks and procedures.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Updated and maintained store signage and displays.
Customer service
Spoke monthly at the board meeting and the division meeting
Worked with outside organizations to select and give scholarships
Certified Surgical Technologist
Transformations Plastic Surgery
Rockford, IL
10.2014 - 10.2016
Private surgical tech/assist for the CEO
Scheduled surgeries at the local hospitals and surgery centers
Performed all surgical tech/assist duties
Proficient in closing all tissue layers
Responsible for seeing patients for various reasons
This position requires exceptional organizational skills, impeccable time management skills, attention to detail, and patient care
Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
Gathered and took inventory of equipment to confirm adequate supplies for surgery.
Maintained surgical areas and oversaw inventory management.
Assessed procedure requirements and procured appropriate equipment and tools.
Collaborated with vendors and service providers to coordinate required services and equipment.
Sterilized medical equipment and properly handled contaminated materials.
Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
Prepared dressings or bandages, applying or assisting with application following surgery.
Educated patients on Pre-op, Post op instructions
Drain removal, suture removal
Certified Surgical Technologist
Swedish American Hospital
Rockford, IL
05.2013 - 09.2016
Worked all specialties the hospital supported: CV, Ortho/Neuro, Robotics, Urology, OB/Gyn, General, ENT, Plastics, Maxillofacial trauma, trauma
Assessed procedure requirements and procured appropriate equipment and tools and set up sterile field accordingly.
Maintained proper sterile field during surgical procedures.
Preceptor for surgical tech students
Certified Surgical Technologist
Samaritan Medical Center
Watertown, NY
01.2011 - 05.2013
Hired to start the DaVinci Robotics Program
Trained all staff on DaVinci surgical procedures.
Ensured on time start for first DaVinci case
Attended additional training to help further my skills and knowledge in robotics
Set up and maintained aseptic technique for a variety of surgical procedures
Positioning patients, prepping patients, draping patients in a sterile fashion is something I did multiple times a day
Certified Surgical Technologist
Lutheran Hospital
05.2008 - 09.2011
Experience in adult and pediatric trauma, robotics, CVOR, Heart transplants, Kidney transplants, organ procurement, pediatrics/NICU, general, ortho, neuro GYN/OB, GI, ENT and Urology
Assessed procedure requirements and procured appropriate equipment and tools.
Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies.
Maintained proper sterile field during surgical procedures.
Education
Bachelors - Health Science
Pennsylvania Institute of Technology
05.2019
Associate of Applied Science - Surgical Technology
University of Saint Francis - Fort Wayne
Fort Wayne, IN
05.2008
Bachelors - Chemistry
Indiana-Purdue University
01.2006
Basic EMT certification -
Adams County EMS Training Academy
01.2005
Skills
Experience in a wide variety of surgical specialties
Supply ordering and maintenance
Coordinating equipment for cases
OSHA/HIPPA regulatory compliance
Risk Management strategies
AAAHC/ AAAASF working experience/knowledge
Compliance Monitoring/ Reviews
Creating/ Implementing Policies and Procedures
Expense Tracking/Monitoring/Budgeting
Staff utilization/scheduling
Staff Development/Training
Time Management Skills
Critical Thinking
Problem-Solving
Adaptable and Flexible
Microsoft Office Proficiency
Credentialing Specialist
Certification
Certified Surgical Technologist #100391
Timeline
Certified Surgical Technologist, PRN
IU Health West Hospital
09.2023 - Current
Director of Safety, Compliance and Accreditation
Pryor Health (Transformations Plastic Surgery)
07.2019 - Current
Director of Surgical Services, CST
Pryor Health (Transformations Plastic Surgery
07.2019 - 07.2022
Store Manager
Fort Drum Thrift Shop
10.2017 - 06.2019
Certified Surgical Technologist
Transformations Plastic Surgery
10.2014 - 10.2016
Certified Surgical Technologist
Swedish American Hospital
05.2013 - 09.2016
Certified Surgical Technologist
Samaritan Medical Center
01.2011 - 05.2013
Certified Surgical Technologist
Lutheran Hospital
05.2008 - 09.2011
Bachelors - Health Science
Pennsylvania Institute of Technology
Associate of Applied Science - Surgical Technology