Stephanie Wolfe
Weirton,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Assistant Program Director
Refuge for Women
Pittsburgh, PA
02.2023 - Current
- Facilitated communication between the Program Director and other departments within the organization.
- Participated in weekly team meetings with Program Director to discuss progress on projects and initiatives.
- Implemented changes in procedures as requested by the Program Director or other stakeholders.
- Logged program activities and maintained official station records for internal use and government review.
- Created and implemented new programming ideas to keep station relevant and growing.
- Screened applicants to determined if they qualify for program
- Communicated with applicants advocate to determine accurate past history
- Trained all volunteers during monthly training sessions
- Ran all background checks for volunteers within organization
- Communicated with churches and organizations to assist with food donations
- Ran groups for residents living in residential home
Case Manager
Comprehensive Behavioral Health
East Liverpool, OH
09.2020 - 02.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
National Intake Coordinator (remote)
Refuge for Women
Lexington, KY
04.2021 - 12.2022
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
Shift Leader
Refuge for Women
Wintersville, OH
03.2019 - 08.2020
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Provided guidance to mentors on how to effectively mentor their assigned mentee.
- Facilitated group discussions among participants in order to foster meaningful connections between them.
Education
Bachelor of Science - Counseling Psychology
Regent University
Virginia Beach, VA06.2024
CPR Certified - CPR
American Heart Association
Remote09.2023
Food Handler Certification - Food Preparation
The Always Food Safe Company
Remote07.2023
Peer Recovery Support Specialist - Human Services
West Virginia Department of Health And Human Resou
Remote11.2020
Skills
- Business Knowledge
- Customer Support Experience
- Advanced Knowledge of Software
- Customer Service Experience
- Program Improvements
- Educational Program Planning
- Program Guidelines Adherence
- Issue Resolution
- Problem-Solving
- Inventory Management
Timeline
Assistant Program Director
Refuge for Women
02.2023 - Current
National Intake Coordinator (remote)
Refuge for Women
04.2021 - 12.2022
Case Manager
Comprehensive Behavioral Health
09.2020 - 02.2023
Shift Leader
Refuge for Women
03.2019 - 08.2020
Bachelor of Science - Counseling Psychology
Regent University
CPR Certified - CPR
American Heart Association
Food Handler Certification - Food Preparation
The Always Food Safe Company
Peer Recovery Support Specialist - Human Services
West Virginia Department of Health And Human Resou
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