Dedicated professional with strong skills in customer service and conflict resolution. Proven ability to support individualized education plans and facilitate effective communication between parents and educators.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
EC Teacher's Assistant
Martin County Schools
Williamston Nc
03.2021 - Current
I fill In for Mrs. Adams at Rodgers while she is off Campus
I establish and maintain effective working relationships with staff, parents, and administrators.
Maintain general knowledge of school office organization and administrative procedures
Proficiency in common business software applications, including word processing and spreadsheets
I demonstrate the ability to communicate effectively and respond to inquiries based on knowledge of school operations.
Supported individualized education plans by assisting students with special needs in daily activities.
Facilitated communication between parents and teachers regarding student development and behavior.
Assisted in organizing educational materials and resources for effective lesson delivery.
Participated in professional development workshops to enhance skills in special education techniques.
Contributed to a positive school culture by participating in staff meetings, professional development sessions, and school-wide initiatives.
Maintained positive attitude and affirmatively communicated with each student.
Assistant Store Manager
Roses, Variety Wholesalers
Williamston, NC
06.2025 - 08.2025
Supervised daily operations to ensure efficient workflow and high customer satisfaction.
Trained and mentored new staff on store policies and customer service standards.
Implemented inventory management strategies to reduce stock discrepancies and improve availability.
Developed staff schedules to optimize coverage during peak sales periods and enhance service efficiency.
Coordinated with vendors to maintain product quality and negotiate favorable purchasing terms.
Led team meetings focused on improving performance metrics and enhancing customer engagement initiatives.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Created and maintained safe and secure work environments for employees.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Lead Teacher/Receptionist
Care O World
Chocowinity, NC
01.2021 - 03.2023
Managed front desk operations, ensuring efficient operations
Maintained accurate records of visitor logs and communication for compliance purposes
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Handled cash transactions and maintained sales and payment records accurately.
Answered phones promptly and directed incoming calls to correct Classrooms
Developed and implemented engaging lesson plans aligned with curriculum standards.
Mentored junior teachers, fostering professional growth and teaching effectiveness.
Enhanced classroom management strategies to promote a positive learning environment.
Collaborated with parents to support student development and address concerns.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Worked one-on-one with students and student teachers to increase overall classroom success.
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Teacher's Assistant
U.S Air Force Seymour Johnson
Goldsboro, NC
11.2015 - 01.2021
Supported lead teachers in classroom management and lesson execution.
Assisted in developing educational materials and resources for diverse learning needs.
Facilitated small group activities to enhance student engagement and understanding.
Monitored student progress, providing feedback and encouragement to foster improvement.
Collaborated with staff to implement individualized education plans effectively.
Organized classroom resources, maintaining an efficient and conducive learning environment.
Trained new assistants on classroom procedures and best practices for student support.