Stephanie Wrenn
Tahlequah,OK
Summary
Dynamic professional with a strong background in customer service and operational efficiency, honed at Buckle. Proven expertise in analytical problem-solving and account reconciliation, driving improved sales performance and customer satisfaction. Recognized for developing loyal customer relationships and executing effective merchandising strategies, enhancing overall store success. Able to apply all acquired talents to multiple fields.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Buckle
09.2024 - Current
- Assisted in managing daily store operations and maintaining inventory accuracy.
- Executed visual merchandising strategies to enhance product visibility and sales.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Camping World RV Sales
03.2024 - 06.2024
- Collaborated with team members to achieve sales goals and improve customer service.
- Engaged with customers to provide product knowledge and answer inquiries.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Medical Assistant
Hillcrest Hospital
04.2022 - 10.2023
- Assisted in patient intake and registration processes, ensuring accurate data entry and efficient workflow.
- Supported healthcare providers with routine clinical tasks, enhancing patient care quality and operational efficiency.
- Managed appointment scheduling, optimizing clinic flow and reducing patient wait times.
- Administered medications and vaccinations under supervision, adhering to safety protocols and guidelines.
- Educated patients on treatment plans and preventative care measures, fostering improved health literacy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Accounting Clerk
Group 1 Automotive
06.2006 - 07.2010
- Processed accounts payable and receivable, ensuring timely and accurate transactions.
- Maintained financial records using accounting software for streamlined reporting.
- Reconciled bank statements with internal records to identify discrepancies.
- Assisted in month-end closing activities, enhancing overall accuracy of financial reports.
- Prepared financial documentation for audits, ensuring compliance with regulations.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
Education
CMA - Medical
Community Care College
OK05-2022
Associate of Science - General Studies
NEO A&M
Miami05-2005
Skills
- Analytical problem-solving
- Customer service expertise
- Data retention management
- Account reconciliation
- Invoice processing
- Month-end reports
Timeline
Assistant Store Manager
Buckle
09.2024 - Current
Sales Associate
Camping World RV Sales
03.2024 - 06.2024
Medical Assistant
Hillcrest Hospital
04.2022 - 10.2023
Accounting Clerk
Group 1 Automotive
06.2006 - 07.2010
CMA - Medical
Community Care College
Associate of Science - General Studies
NEO A&M