Stephanie Yager
Kemp,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Medical Biller and Coder/Payment Poster/Reconciliation Specialist
Frontera Stratagies
06.2008 - 10.2014
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Increased overall efficiency of the billing department by regularly auditing internal procedures and suggesting improvements.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Back Office Administrator/Surgery Scheduler/Medical Assistant
Digestive Health Associates Of Texas
07.2003 - 05.2008
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Optimized appointment scheduling to reduce wait times and maximize physician availability.
- Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
- Collaborated with healthcare team members to optimize patient outcomes by sharing relevant clinical data during meetings.
- Facilitated insurance claim processing by accurately verifying coverage and submitting necessary documentation.
Surgery Coordinator/Medical Assistant
North Texas Colon & Rectal
05.2000 - 06.2003
- Reduced patient wait times for surgeries by optimizing scheduling processes and ensuring all required documentation was in order.
- Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.
- Ensured timely insurance verifications and authorizations, preventing delays in scheduled procedures.
- Maintained accurate medical records for all patients undergoing surgery, facilitating effective communication among healthcare providers.
- Conducted thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
- Arranged pre-operative and post-operative appointments for surgical patients.
Payment Poster
Texas Digestive
02.1996 - 04.2000
- Increased accuracy of patient account balances by diligently applying payments according to insurance guidelines.
- Optimized payment allocation processes, resulting in decreased time spent on manual adjustments.
- Collaborated with billing team to resolve outstanding invoices and improve cash flow.
Education
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX06.1988
Skills
- Data Entry
- File and Records Management
- Customer Service
- Account Management
- CPT Code Modifiers
- Bill Payment
- Diagnostic Codes
- Billing Codes
- Insurance Collections
- ICD-10 Coding
- Medical Claims Submission
- Insurance Claim Requirements
Timeline
Medical Biller and Coder/Payment Poster/Reconciliation Specialist
Frontera Stratagies
06.2008 - 10.2014
Back Office Administrator/Surgery Scheduler/Medical Assistant
Digestive Health Associates Of Texas
07.2003 - 05.2008
Surgery Coordinator/Medical Assistant
North Texas Colon & Rectal
05.2000 - 06.2003
Payment Poster
Texas Digestive
02.1996 - 04.2000
High School Diploma -
South Grand Prairie High School
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