Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Languages
Websites
Timeline
Hi, I’m

Stephanie Yarnovich

Summary

Experienced professional with a diverse background, excelling in communication, organization, problem-solving, time management, and customer service.

Overview

19
years of professional experience

Work History

Orange County Registrar of Voters

Voting Center Field Supervisor
06.2022 - 03.2024

Job overview

  • Effectively achieved operational excellence by providing leadership and guidance to multiple teams of Vote Center staff.
  • Collaborated with fellow Field Supervisors to share knowledge and strategies, boosting effectiveness of electoral procedures.
  • Performed detailed assessments of Voting Center sites to pinpoint areas that needed improvement. Executed prompt corrective actions, which included offering technical assistance for voting equipment.

AppleOne Employment Service

Event Coordinator
07.2014 - 10.2019

Job overview

  • Successfully organized and executed large-scale parties and gatherings with precision, seamlessly adapting to unexpected challenges or plan changes.
  • Skilled in seamlessly orchestrating event logistics, maintaining meticulous records, and conducting comprehensive post-event analysis.
  • Generated higher event visibility, secured sponsorships, and built strong client relationships through implemented marketing strategies.


Disney California Adventure Park

Retail Merchandiser
10.2017 - 04.2018

Job overview

  • Ensured customer satisfaction by promptly addressing service inquiries and resolving product issues while helping customers choose items that aligned with their specific preferences.
  • Ensured consistent organization of shelves, bins, and racks across 3 different California Adventure store locations according to established planograms and layouts for creating interactive and engaging store experiences.
  • Efficiently managed cash transactions while ensuring store organization and cleanliness, including restocking merchandise and maintaining an orderly checkout area.

Orange County Registrar of Voters

Election Aide
06.2014 - 11.2016

Job overview

  • Ensured accurate reconciliation of signature counts and official ballot records while tabulating and certifying election results for state-level validation.
  • Maintained a high level of integrity in the voting process by conducting thorough examinations of ballots to identify potential issues such as markings, tears, or other discrepancies.
  • Managed election night operations, overseeing ballot counting, vote canvassing, and absentee mail procedures.

Avis Budget Group

Valet Driver
01.2014 - 12.2014

Job overview

  • Consistently delivering excellent customer service to establish positive guest relationships and ensure timely/flawless delivery of vehicles.
  • Worked closely with colleagues to streamline operations and maximize efficiency in vehicle movement and storage.
  • Attained maximum cost efficiency through meticulous record-keeping, leading to a complete elimination of damage incidents.

Ankara Communications

Public Relations Specialist
09.2012 - 12.2014

Job overview

  • Compiled and analyzed diverse electronic industry data to identify market trends, consumer behavior, and competitor analysis.
  • Analyzed performance data, identifying improvement areas and optimizing future PR efforts.
  • Implemented content creation strategies for press releases resulting in improved engagement and heightened client mentions on social media within the electronics sector.
  • Utilized social media platforms to distribute Holiday Buying Guides and establish connections with influential bloggers with 100% satisfaction.



Palmilla Villas Apartments

Assistant Property Manager
09.2009 - 05.2012

Job overview

  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect's needs.
  • Maintained meticulous records of correspondence between management and tenants to foster tenant relations, ensuring consistent payment compliance with monthly rent collections.
  • Oversaw smooth transitions for new tenants and departing residents, resulting in a significant increase in lease renewals.



Courtyard by Marriott

Night Auditor
03.2009 - 10.2010

Job overview

  • Acted as the hotel's representative, promptly addressed inquiries, and efficiently managed reservations to achieve 100% customer satisfaction.
  • Partnered with the front desk team to guarantee efficient handover between shifts and constant communication regarding guest needs.
  • Conducted night audits to ensure accurate reconciliation of guest ledgers, closed bank and cash registers, while identifying discrepancies in daily room occupancy and hotel revenue.


Steve & Barry's

Cashier
09.2006 - 02.2008

Job overview

  • Managed and balanced cash drawers accurately, enhancing the daily deposit process.
  • Optimized merchandise placement by efficiently executing store opening and closing procedures, effectively upholding organizational standards.
  • Delivered personalized customer service to foster relationships and encourage repeat visits.

Canyons Apartments

Leasing Agent
01.2005 - 12.2006

Job overview

  • Enhanced occupancy rates through successful implementation of fair housing compliance and effective lead generation strategies proving a diverse and inclusive environment.
  • Implemented streamlined methods for processing applications, performed extensive background screenings, and showcased property amenities through interactive tours.
  • Trained and mentored new leasing agents, promoting teamwork and a supportive work environment.
  • Successfully handled maintenance requests in a prompt and professional manner, upholding high levels of resident satisfaction.

Albertsons Grocery Store

Cashier
10.2005 - 04.2006

Job overview

  • Operated cash register for cash, check, and credit card transactions with exceptional precision, subsequently overseeing and balancing multiple cash drawers to optimize daily deposit procedures.
  • Developed proficiency in inventory management and merchandise presentation through diligent store opening and closing procedures.
  • Demonstrated excellence in customer service by promptly addressing concerns and inquiries with a high level of professionalism.

Education

Trident University International
Cypress, CA

Master of Arts in Education
01.2014

University Overview

Trident University International
Cypress, CA

Certificate in Instructional Design
01.2014

University Overview

Cal State Fullerton
Fullerton, CA

Bachelor of Arts in Liberal Arts
01.2008

University Overview

Fullerton College
Fullerton, CA

Associates of Arts in Liberal Studies
01.2008

University Overview

Skills

Marketing & Public Relations

Financial & Inventory Management

Property Management & Leasing

Communication & Public Interaction

Leadership/Team Management

Technical Support/Troubleshooting

Event/Logistic Planning & Coordination

Customer Service Excellence

Volunteer Experience

Volunteer Experience
  • Volunteer Rec & Campus Safety President, Long Beach Job Corps, Long Beach, CA, 2011-01-01, 2014-12-31
  • Volunteer Social Media Manager, Roots & Shoots CSUF Chapter, Fullerton, CA, 2010-01-01, 2011-12-31
  • Honors Event Volunteer, Alpha Gamma Sigma Fullerton College Chapter, Fullerton, CA, 2005-01-01, 2006-12-31
  • Volunteer Event Coordinator, Bryant Ranch Elementary School, Yorba Linda, CA, 2005-01-01, 2007-12-31

References

References
Available upon request

Languages

Spanish
Elementary
German
Professional Working

Timeline

Voting Center Field Supervisor
Orange County Registrar of Voters
06.2022 - 03.2024
Retail Merchandiser
Disney California Adventure Park
10.2017 - 04.2018
Event Coordinator
AppleOne Employment Service
07.2014 - 10.2019
Election Aide
Orange County Registrar of Voters
06.2014 - 11.2016
Valet Driver
Avis Budget Group
01.2014 - 12.2014
Public Relations Specialist
Ankara Communications
09.2012 - 12.2014
Assistant Property Manager
Palmilla Villas Apartments
09.2009 - 05.2012
Night Auditor
Courtyard by Marriott
03.2009 - 10.2010
Cashier
Steve & Barry's
09.2006 - 02.2008
Cashier
Albertsons Grocery Store
10.2005 - 04.2006
Leasing Agent
Canyons Apartments
01.2005 - 12.2006
Trident University International
Master of Arts in Education
Trident University International
Certificate in Instructional Design
Cal State Fullerton
Bachelor of Arts in Liberal Arts
Fullerton College
Associates of Arts in Liberal Studies
Stephanie Yarnovich