Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Yeh

Cerritos,CA

Summary

Enthusiastic and customer-oriented individual seeking to contribute to the magical experience at Disney. Proven ability to provide exceptional customer service, process orders accurately, and maintain hight standards of cleanliness. Eager to create memorable moments for every guest. Flexible availability 7 days a week, open to any shift.

Overview

10
10
years of professional experience

Work History

Senior Technical Program Manager

Tesla
07.2020 - 06.2023
  • Facilitated cross-team collaboration between engineering, design, and marketing, resulting in a reduction in miscommunication and faster decision-making.
  • Regularly organized knowledge-sharing sessions, increasing team cohesion and improving interdepartmental collaboration.
  • Introduced project tracking tools, enabling real-time progress monitoring and ensuring on-time delivery for 95% of projects.

Materials, Process & Physics Engineer

Boeing
10.2018 - 06.2020
  • Managed detailed test plans for surface preparation on metal and composite substrates.
  • Handled incoming materials, demand forecasting, and inventory.
  • Provided cleanliness expertise for NASA's SLS program at the Assembly Facility.
  • Recovered Navy solvent and met customer schedules which resulted in a $1.4 million extension to an important CRAD contract.

Community Assistant

American Campus Communities
06.2015 - 09.2017
  • Organized and hosted 15 community events, resulting in an increase in resident participation compared to the previous year.
  • Resolved 95% of resident inquiries and concerns within 12 hours, maintaining a high level of resident satisfaction.
  • Conducted regular surveys and focus groups to identify key areas for improvement to increase residence satisfaction scores.

Light Technician

ABC Unified School District
02.2013 - 06.2014
  • Coordinated light cues for 5+ plays and musicals, ensuring smooth execution of performances.
  • Maintained clear communication with directors, producers, and technical crews to ensure seamless production.
  • Performed proper maintenance of lighting equipment, ensuring safety and quality operations.
  • Received Staff Scholarship for providing exceptional work for all shows.

Education

Bachelor of Science - Materials Science Engineering

University of California, Irvine
Irvine, CA
06.2018

Skills

  • Customer Service
  • Ability to Work Under Pressure
  • Ability to Multitask
  • Leadership and Teamwork
  • Fast Learner
  • Communication Skills
  • Staff Training
  • Quality Checks

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

Senior Technical Program Manager

Tesla
07.2020 - 06.2023

Materials, Process & Physics Engineer

Boeing
10.2018 - 06.2020

Community Assistant

American Campus Communities
06.2015 - 09.2017

Light Technician

ABC Unified School District
02.2013 - 06.2014

Bachelor of Science - Materials Science Engineering

University of California, Irvine

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Stephanie Yeh