Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephanie Ziemke

Kendall

Summary

Dynamic Assistant Manager at Tractor Supply Company with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in inventory management and team leadership, I foster collaboration and motivate staff to exceed performance goals. Recognized for implementing effective merchandising strategies that significantly boosted repeat business.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Tractor Supply Company
05.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.

Education

Hillsboro High School
Hillsboro, WI
05.2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Team motivation
  • Time management
  • Goal setting
  • Retail operations
  • Team building
  • Adaptability and flexibility
  • Verbal and written communication
  • Coaching and mentoring
  • Inventory management
  • Rewards program oversight
  • Hiring and training
  • Scheduling and coordinating
  • Professional and courteous

Accomplishments

FFA Advisor, Midwest Pinzgauer Association President, Wisconsin Cattlewoman’s Secretary.

Certification

Forklift, Propane, MSHA, OSHA.

Timeline

Assistant Manager

Tractor Supply Company
05.2017 - Current

Hillsboro High School

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Stephanie Ziemke