Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Stephanie A Bunn

Human Resources
Jacksonville,FL

Summary

Dynamic leader with a proven track record at Bright Horizons Family Solutions, enhancing team performance and engagement through mentorship and a positive work environment. Skilled in compliance and effective communication, adept at fostering collaborative teamwork and driving policy improvements. Achieved significant retention rates and financial stability, demonstrating exceptional problem-solving abilities and multitasking skills.

Overview

27
27
years of professional experience

Work History

Associate Experience Advisor II

Acosta Group
04.2023 - Current
  • Aid ~38,000 associates in various human resources topics, such as leave questions, payroll assistance, HRIS system navigation, Kronos, ADP, Atlas, etc. via email (Service Now) phone and virtual chat. If unable to assist will provide contact information of who could assist further.
  • Support the HRIS team by testing employee and manager self-service capabilities in the Oracle Human Capital Management (HCM) implementation and providing feedback.
  • Support the compensation team in translating existing job descriptions to html format to load into Oracle.
  • Complete Worker's Comp Wage Request
  • Gather requited information regarding former associates for Subpoenas for Legal Department.



Human Resources Representative

The Suddath Companies
10.2021 - 11.2022
  • Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
  • · Oversaw the daily operations of the reward and recognition program which included vendor management, developing engagement challenges to increase adoption and provided monthly reporting of reward and recognition metrics to executives, business partners, and leaders.
  • · Managed E-Verify process by conducting audits, holding I-9 partners accountable, and completing all associated tasks.
  • Responded to all unemployment inquiries and legal subpoenas, including arranging hearing responses.
  • · Managed and responded to Human Resources, benefits, and payroll emails and a variety of other employee questions via email and phone.

Senior Clerk

CLAY COUNTY DEPARTMENT OF HEALTH
03.2021 - 10.2021

Temporary Position

Clerical Assistant

CLAY COUNTY BOARD OF COUNTY COMMISSIONERS
10.2020 - 03.2021

Temporary Position

Administrative Assistant

Link Staffing
07.2020 - 09.2020

Temporary Position

Recruiter Coordinator

I-Tech Personnel
06.2019 - 02.2020
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Optimized applicant tracking systems for efficiency, ensuring accurate documentation of candidate information and recruitment activities.
  • Created training for other Recruiters with information from SHRM.
  • Participated in job fairs and host in-house recruitment events.

Director

KinderCare Learning Centers
09.2014 - 06.2015
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on business operations.

Director

Bright Horizons Family Solutions
03.1998 - 04.2013
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Managed between 10-25 employees during tenure as Director for 11 years. Addressed issues and concerns that arose with customers and employees.
  • Completed annual performance reviews of employees and provided trainings as needed.

Education

Master of Arts - Organizational Management: Specialization in HR

Ashford University
San Diego, CA

Skills

  • Compliance requirements
  • Presentations and public speaking
  • Group facilitation
  • Customer service
  • Conflict Resolution
  • Multitasking Abilities
  • Policy and procedure improvements
  • Conflict mediation
  • Teamwork
  • Problem-solving abilities
  • Effective communication
  • Collaborative Teamwork

Timeline

Associate Experience Advisor II

Acosta Group
04.2023 - Current

Human Resources Representative

The Suddath Companies
10.2021 - 11.2022

Senior Clerk

CLAY COUNTY DEPARTMENT OF HEALTH
03.2021 - 10.2021

Clerical Assistant

CLAY COUNTY BOARD OF COUNTY COMMISSIONERS
10.2020 - 03.2021

Administrative Assistant

Link Staffing
07.2020 - 09.2020

Recruiter Coordinator

I-Tech Personnel
06.2019 - 02.2020

Director

KinderCare Learning Centers
09.2014 - 06.2015

Director

Bright Horizons Family Solutions
03.1998 - 04.2013

Master of Arts - Organizational Management: Specialization in HR

Ashford University
Stephanie A BunnHuman Resources