Stephanie Brennan
San Pablo,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
L&D Onboarding Partner, Product
Meta
03.2022 - 05.2023
- Partnered with researchers, program managers, product teams and senior leadership across onboarding experience (prestart - 6 mo.) to identify areas of need to inform product development
- Collaborated with data analyst, SWEs and product designers to develop realistic solutions and goals.
- Led weekly projects stand-ups to keep projects on track, pivoting as needed
- Regularly evaluated productivity and efficacy of products and made recommendations for improvements to reach short-term and long-term goals.
- Prepared and presented reports to gather buy-in or provide updates on status of projects and initiatives.
- Documented or peer reviewed all operational processes/SOPs associated with product management
Onboarding Program Manager - Products and Programs
Meta
11.2020 - 03.2022
- Owned, managed, developed and supervised coordination of Intern Orientation program.
- Identified program needs and communicated possible impacts to senior leadership, cross-functional partners and team.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in pilot tests and revised programs based on feedback and results.
- Developed and reviewed reference and training materials, procedures and reports.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Leveraged project management processes and tools to define and execute projects.
Onboarding Program Manager - Events Lead
Meta
07.2018 - 10.2020
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Participated in vendor selection and management process for program initiatives.
- Built teams to address project goals and objectives for multiple projects.
- Interviewed and hired employees and implemented detailed training, promoting positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
L&D Onboarding Programs Project Manager
Milestone Technologies (@Meta)
03.2016 - 06.2018
- Coordinated with cross-functional teams to identify issues, mitigate risks, and develop projects.
- Monitored project data to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or morale.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Maintained open communication by presenting regular updates on project status to program owners.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sr. L&D Operations Coodinator
Milestone Technologies At Facebook
08.2015 - 03.2016
- Enhanced global operational performance and reduced labor expenses by developing and optimizing standard operating procedures.
- Collected new hire feedback and made operational adjustments to improve satisfaction.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Facilitated content during local orientation experience.
- Standardized and elevated comms experience.
- Redesigned local office onboarding experience operations and scaled globally.
Education
Bachelor of Education -
University of Auckland
Auckland, New ZealandSkills
- Strategic Planning
- Organizational skills
- Client relationship management
- Team building
- Time management
- Effective communication
- Cross-functional collaboration
- Change management
- Operations management
- Creative and Critical Thinking
Certification
PMP - in progress, expected H1 2024
Timeline
L&D Onboarding Partner, Product
Meta
03.2022 - 05.2023
Onboarding Program Manager - Products and Programs
Meta
11.2020 - 03.2022
Onboarding Program Manager - Events Lead
Meta
07.2018 - 10.2020
L&D Onboarding Programs Project Manager
Milestone Technologies (@Meta)
03.2016 - 06.2018
Sr. L&D Operations Coodinator
Milestone Technologies At Facebook
08.2015 - 03.2016
Bachelor of Education -
University of Auckland
PMP - in progress, expected H1 2024