Stephanie B Bravo

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

My tenure at a well-established company in my previous role was marked by outstanding achievement (Retention Specialist) propelling me to take on the position as a Broker Relation Manager at National Credit Holdings, a leading credit repair firm that specializes in mortgage referrals. In this capacity, I excelled in building and maintaining trusted relationships with internal and external stakeholders, providing expert advice, and ensuring timely follow-up with referral partners. My exceptional communication skills and emotional skills, problem- solving aptitude, and unwavering integrity enabled me to excel in this role. Leveraging Microsoft 365 and Salesforce, I adeptly managed a high volume of outbound calls and emails, achieving a remarkable 75% conversion rate. Furthermore, my engaging and informative Zoom meetings, complete with product slideshows and examples, were well-received by stakeholders.

I am eager to apply my extensive skillset to drive organizational success and foster new partnerships.

2023 is the year I fell in love with golf! Never would have imagined but very upset I didn't start this years ago! 

Fun fact: anaphylactic allergy to seafood but fishing is so fun; my son and I love fishing with my younger brother, Tony!

Living in CO, hikes are always a great way to exercise and be out in nature; a huge must!

"The Body Keeps The Score: Brain, Mind and Body in the Healing of Trauma" (10/10 recommend)