Summary
Overview
Work History
Education
Skills
Seeking
Leadership Experience
Timeline
Generic

Kayli Kunzler

Mount Sinai,NY

Summary

Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty, and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.

Overview

3
3
years of professional experience

Work History

Guest Services Representative, Social Media Manager, Sales

Dave Kunzler Tire
08.2021 - Current
  • Tripled Instagram and Facebook followers in 6 months by posting engaging content, resulting in a 30% increase in customer inquiries and a 20% boost in sales
  • Increased revenue by 25% by successfully upselling additional automotive services, including oil changes, brake repairs, and wheel alignments
  • Enhanced future marketing and sales efforts by maintaining detailed records of customer inquiries, transactions, and preferences using CRM software, resulting in a 15% increase in repeat business
  • Improved customer satisfaction and retention by 20% by organizing vehicle service appointments, optimizing resource allocation, and minimizing wait times
  • Enhanced customer experience by ensuring accurate and efficient billing and payment processes, leading to a 10% increase in positive customer feedback.

Inside Sales Representative

Myrtle Beach Pelicans Baseball
11.2023 - 05.2024
  • Increased ticket sales by 30% through targeted cold calls and personalized email campaigns
  • Enhanced CRM by maintaining detailed customer records, improving sales tracking by 20%
  • Secured five high-value corporate clients, boosting corporate ticket sales by 25%.

Server

Riptydz Oceanfront Grille & Bar
03.2022 - 01.2024
  • Achieved a 98% order accuracy rate by implementing a double-check system
  • Exceeded upselling targets, increasing check averages by 20%.

Marketing, Advertising, & Sales Legal Intern

David Aylor Law Offices
12.2021 - 12.2022
  • Developed marketing strategies, increasing client acquisition and retention by 20%
  • Expanded client base by 15% through effective communication of the firm’s services.

Education

Bachelor of Science in Business Administration - Marketing -

Coastal Carolina University, Wall College of Business
Conway, SC
01.2024

Skills

  • Microsoft Office
  • CRM
  • Data Analysis
  • Digital Marketing
  • Sales Strategies
  • Marketing Campaigns
  • Social Media Management
  • Project Management
  • Customer Service

Seeking

A dynamic role in marketing and sales where I can leverage my expertise in customer relationship management, digital strategy, and project management to drive growth and enhance customer experiences.

Leadership Experience

  • Team Member, Relay for Life, Conway, SC, 10/2022, 04/2024, Initiated and executed creative fundraising campaigns, showcasing strong abilities in recruitment and event planning.
  • Recruitment Events Planner, Alpha Xi Delta Sorority, Conway, SC, 12/2022, 12/2023, Led the planning and execution of recruitment events, managing budgets and coordinating a team of volunteers.

Timeline

Inside Sales Representative

Myrtle Beach Pelicans Baseball
11.2023 - 05.2024

Server

Riptydz Oceanfront Grille & Bar
03.2022 - 01.2024

Marketing, Advertising, & Sales Legal Intern

David Aylor Law Offices
12.2021 - 12.2022

Guest Services Representative, Social Media Manager, Sales

Dave Kunzler Tire
08.2021 - Current

Bachelor of Science in Business Administration - Marketing -

Coastal Carolina University, Wall College of Business
Kayli Kunzler