Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
STEPHANIE C. NICHOLS

STEPHANIE C. NICHOLS

Nottingham,MD

Summary

Comprehensive background leading all aspects of management including volunteer management, program oversight, financial management, and project management. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience

Work History

Facility Specialist II

Catholic Relief Services
Baltimore, MD
01.2019 - Current
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Assisted with logistical requirements for events and meetings.
  • Monitored expenditures and recommended vendor changes to eliminate issues.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
  • Assisted with meetings and conference room reservations.
  • Prepared action plans to establish procedures for various emergency situations.
  • Successfully managed 6 associates ensuring work schedules were kept making sure coverage is good for each day. Completed performance evaluations and timesheets for all associates

Facility Specialist I

Catholic Relief Services, CRS
Baltimore, MD
01.2017 - 11.2019
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Assisted with logistical requirements for events and meetings.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
  • Pushed contractors and vendors to complete projects within specified timelines.
  • Managed minor appliance issues and scheduled repairs.
  • Assisted with meetings and conference room reservations.
  • Prepared action plans to establish procedures for various emergency situations.
  • Provided support and services related to mail and deliveries.
  • Ordered, maintained and distributed supplies and inventory.
  • Prepared reports and schedules with accuracy.
  • Held classes to teach staff facility procedures.

Facility/Safety Coordinator

Catholic Relief Services, CRS
Baltimore, MD
02.2010 - 01.2017
  • Developed safety training procedures and authored manuals for distribution to staff members.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Provided instructions to staffers during fire drills and emergency evacuations.
  • Developed safety policies and procedures to be used at medical facilities.
  • Inspected facilities for adherence to fire, hazard and safety guidelines.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Conducted investigations into incidents and reported on findings.

Administrative Assistant II

Catholic Relief Services, CRS
Baltimore, MD
01.2010 - 12.2013
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Business Recovery Analyst

Mercantile Bank & Trust
Linthicum Heights, MD
06.1996 - 09.2007
  • Created computer databases and tested and coordinated changes according to user requirements.
  • Interacted with development and end-user personnel to determine application data access requirements.
  • Provided database and system administration involving web and communication components.
  • Prepared technical implementation of plans to support actions, milestones, timelines and paths.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Master of Science - Business Administration And Management

University of Maryland University College

Bachelor of Arts - Business Administration

Morgan State University
Baltimore, MD

Associate of Arts - Accounting

University of Phoenix
Tempe, AZ

Skills

  • Administrative Support
  • Project & Operations Management
  • Conflict Resolution & Resource Collaboration
  • Regulatory Compliance & Quality Control
  • Events Management
  • Persuasive written & oral communication skills
  • Problem solver with keen attention to detail
  • Able to meet/exceed established benchmarks
  • Able to work independently & with a team
  • Multi-tasker with excellent organizational skills
  • Able to manage a diverse range of projects
  • Work orders
  • Equipment set up

Additional Information

  • HONORS & AWARDS , 10 Years of Dedicated Service Award, Catholic Relief Services, 2020 SPOT Award (for outstanding service), Catholic Relief Services, SPOT Award (for outstanding service - Team Award)

Timeline

Facility Specialist II

Catholic Relief Services
01.2019 - Current

Facility Specialist I

Catholic Relief Services, CRS
01.2017 - 11.2019

Facility/Safety Coordinator

Catholic Relief Services, CRS
02.2010 - 01.2017

Administrative Assistant II

Catholic Relief Services, CRS
01.2010 - 12.2013

Business Recovery Analyst

Mercantile Bank & Trust
06.1996 - 09.2007

Master of Science - Business Administration And Management

University of Maryland University College

Bachelor of Arts - Business Administration

Morgan State University

Associate of Arts - Accounting

University of Phoenix

Similar Profiles

CREATE PROFILE
STEPHANIE C. NICHOLS