Stephanie Dooley

• Conducted regular evaluation of admission policies and procedures, making necessary adjustments recommendations to maintain alignment with institutional objectives.
• Increased enrollment rates by developing and implementing strategic recruitment initiatives.
• Served as a liaison between prospective students, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
• Collaborate with senior leadership, faculty, school board, and committees to
  present the school and parish community positively
• Provide reports to the leadership team on enrollment counts, prospective families, and exercise discretion with confidential information records
• Communicate with new families for all inquiries concerning admissions & financial aid applications, conduct family tours & open house events
• Ensure compliance with the school’s extended care license through the Maryland State Department of Education
• Serve as a back-up coverage for the front office and ensuring that all phone calls and emails from parents are answered promptly
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Coordinated efforts with financial aid office to provide comprehensive assistance and guidance for applicants seeking funding opportunities.
• Organized successful campus events such as open houses and information sessions to showcase what the institution has to offer its students academically and socially.
• Utilized advanced CRM software solutions to manage prospect inquiries efficiently, leading to increased conversion rates from inquiry-to-application stage.
• Evaluated applicant qualifications and assessed their potential fit within the institution, ensuring a diverse and talented student body.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Managed day-to-day department operations with effective workflow coordination.
• Assisted operations manager with planning of routine operations and special projects.
• Supported daily operations by organizing office spaces for maximum functionality and ease of use.
• Monitor financial trades submitted by the firm’s investment team to make sure that
  transactions are addressed and documented within the firm’s database system
  ▪ Provide support to analysts and managers to ensure that transaction documents are prepped
  and delivered to investment managers with the necessary signatures, documentation in a
  time-sensitive environment
  ▪ Coordinate data requests for the group’s Audit Team to respond to document requests, and ensure that teams adhere to internal document standards
  ▪ Proof and monitor liquidity database to ensure that completed transactions and corresponding share classes are correctly documented
  ▪ On-boarding new team members by creating and coordinating training schedules

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming email messages and phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Greeted guests in with friendliness and professionalism.
• Primary point of contact for global institutional investment managers leveraging knowledge of financial data to field inquiries, reply to requests and quickly resolve issues judiciously in a timely efficient manner.
• Build out proprietary database with key data points and serve as a frontline contact for investment managers.
• Update and maintain the primary database used by the firm’s consultants (liquidity terms, assets, performance).
• Serve as a resource to management and analyst teams to provide weekly, monthly summary reports and ad hoc requests in preparation for stakeholder meetings
• Fact check and identify database errors to ensure that high data standards are upheld
• Review and verify data using third party sources to ensure accuracy of data
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

▪ Primary point of contact for colleges and university undergraduate and graduate programs working with institutional research offices and administrators

▪ Collect, proof and research data used to US. News Best Colleges publications for a high volume hard deadline driven national publication to ensure accuracy

• Gathered and organized information for research purposes.
• Collaborated with interdisciplinary teams to conduct comprehensive reports used to generate valuable insights.
• Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.