Dedicated and detail-oriented professional with a strong background in retail and customer service. Demonstrated expertise in stock support, fulfillment, organizing, and maintaining inventory. Committed to providing exceptional customer experiences and ensuring smooth operations. Skilled in delivering high-quality service and fostering positive relationships with customers.
Hi, I’m
Stephanie Finn
Administrative Assistant
Delray Beach
Summary
Overview
39
years of professional experience
Work History
Amp Fitness
Front Desk Associate
09.2015 - 02.2025
Job overview
- Managed front desk operations
- Answered all customer inquiries on the phone and in person
- Explained all membership services and packages
- Handled member and guest check-ins and registered new members
- Assisted with membership sign-ups, cancellations, and updates
- Utilized a CRM system to track prospective customers and manage memberships
- Assisted with organizational tasks, ensuring a smooth and efficient front desk
Jackie’s Boutique / Coiffure
Boutique Associate / Order Fulfillment and Stock
09.1985 - 10.1997
Job overview
- Unpacked and prepared merchandise for the sales floor, ensuring an organized and visually appealing presentation
- Translated fashion trends into the boutique’s aesthetic to enhance the shopping experience
- Provided personal shopping services, curating clothing and gift selections for customers
- Handled fulfillment duties, including preparing items for pickup and shipping
- Organized and maintained the backroom, managed inventory, and conducted markdowns and ticketing
- Set up seasonal events to create a seamless and engaging shopping experience
Education
SUNY Westchester Community College
Retail Management
09.1984
University Overview
Skills
- Visual merchandising expertise
- Order fulfillment
- Problem-solving
- Customized shopping assistance
- Retail sales expertise
- Cross-functional teamwork experience
- Organizing stockroom
- Office administration assistance
- Administrative skills
- File management
- Front office support
- Staff management
- Problem-solving skills
- Office management
- Time management
- Hospitality services
- Service dispatching
- Scheduling
- Coordinating appointments
- Customer engagement
Timeline
Front Desk Associate
Amp Fitness
09.2015 - 02.2025
Boutique Associate / Order Fulfillment and Stock
Jackie’s Boutique / Coiffure
09.1985 - 10.1997
SUNY Westchester Community College
Retail Management
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