Stephanie Borders
Boise,United States
Summary
Results-oriented Strategic Communications Manager brings talents in writing, presenting and managing communications for diverse audiences and needs. Anticipates roadblocks and pitfalls to proactively manage concerns.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Strategic Communications Manager
HDR
Boise, United States
07.2013 - Current
- Writes, reviews, edits, and routes documents for external distribution while engaging and responding to internal and external customers, stakeholders, and the public on various project and program-related issues
- Reviews and routes documents for leadership approval and external distribution
- Using a carefully crafted Quality Control process, documents meet standards for clarity, accuracy, and quality
- Responsible for developing and maintaining procedural guidance materials for internal communication staff
- Develops plans to guide the external announcement of client’s policies, programs, or decisions
- Advises and trains staff on media relations related to project and program decisions
- Prepares materials for raising public awareness of an organization's projects, programs, and policies
- Determines and implements effective strategies for communication with external stakeholders and the public
- Prepares news and feature articles, fact sheets, media news releases, or other media products for distribution
- Develops briefing materials aimed at various audiences including elected officials and stakeholders
- Responds in oral and written form to requests for information from the public
- Leads strategic communication and public involvement campaigns for transportation, energy, and aviation projects
- Evaluates program successes and redirects efforts for maximum benefit
- Manages a team of communication specialists, graphic artists and digital designers
- Translates highly technical information into easily understandable and visually pleasing content
- Works closely with agencies and stakeholders to find and resolve issues and minimize project impacts
- Writes and executes public involvement and outreach plans and conducts interactive in-person and virtual presentation and public meetings and workshops
- Responsible for logistics and preparations of summary reports
- Leads strategic communication staff in various geographic areas to develop branded and cohesive public messages and communicate policy impacts.
Public Involvement Director
POWER Engineers
Meridian, United States
08.2008 - 07.2013
- Wrote, reviewed and edited documents for external distribution while engaging and responding to internal and external customers, stakeholders, and the public on various project and program-related issues
- Reviewed and distributed documents for leadership approval and external dissemination
- Using a carefully crafted Quality Control process, ensured documents meet standards for clarity, accuracy, and quality
- Developed and maintained procedural guidance materials for internal communication and environmental staff
- Developed plans to guide the external announcement of client’s policies, programs, or decisions
- Advised and trained internal and external staff on media relations related to project and program decisions
- Prepared materials for raising public awareness of an organization's projects, programs, and policies
- Determined and implemented effective strategies for communication with external stakeholders and the public
- Led public involvement for wind-powered and electric transmission and substation projects nationwide
- Developed strategic communication campaigns for wind and solar projects across the southwest, northwest and western U.S
- Worked with federal and state agencies to address land use issues and obtain required permits.
Public Involvement Specialist
JUB Engineers
Meridian, United States
09.2005 - 08.2008
- Prepared materials for raising public awareness of an organization's projects, programs, and policies
- Determined and implemented effective strategies for communication with external stakeholders and the public
- Prepared news and feature articles, fact sheets, media news releases, or other media products for distribution
- Developed briefing materials aimed at various audiences including elected officials and stakeholders
- Responded in oral and written form to requests for information from the public.
Public Involvement Director
Washington Group International
Boise, United States
01.2003 - 09.2005
- Wrote, reviewed, and edited documents for external distribution while engaging and responding to internal and external customers, stakeholders, and the public on various project and program-related issues
- Reviewed and distributed documents for leadership approval and external dissemination
- Using a carefully crafted Quality Control process, ensured documents meet standards for clarity, accuracy, and quality
- Developed and maintained procedural guidance materials for internal communication and environmental staff
- Developed plans to guide the external announcement of client’s policies, programs, or decisions
- Advised and trained internal and external staff on media relations related to project and program decisions
- Prepared materials for raising public awareness of an organization's projects, programs, and policies.
Communications Director
Boise YMCA
Boise, United States
01.2002 - 01.2003
- Director of all internal and external communication materials
- Organized fundraising and donor events
- Collaborated one-on-one with donors and sponsors to ensure their needs were met
- Developed Healthy Kids program materials and messaging
- Developed plans to guide the external announcement of the organizations policies, programs, or decisions
- Advised and trained internal and external staff on media relations related to project and program decisions
- Prepared materials for raising public awareness of the organization's projects, programs, and policies
- Determined and implemented effective strategies for communication with external stakeholders and the public
- Prepared news and feature articles, fact sheets, media news releases, or other media products for distribution.
Public Involvement Coordinator
Idaho Transportation Department
Boise, United States
01.2000 - 01.2002
- Responsible for all public hearings related to transportation projects in Idaho
- Developed and documented statewide public involvement processes
- Managed consultant teams
- Wrote, reviewed, and edited documents for external distribution while engaging and responding to internal and external customers, stakeholders, and the public on various project and program-related issues
- Reviewed and distributed documents for leadership approval and external dissemination
- Using a carefully crafted Quality Control process, ensured documents meet standards for clarity, accuracy, and quality
- Developed and maintained procedural guidance materials for internal communication and engineering staff
- Developed plans to guide the external announcement of the organizations policies, programs, or decisions
- Advised and trained internal and external staff on media relations related to project and program decisions
- Prepared materials for raising public awareness of the organization's projects, programs, and policies
- Determined and implemented effective strategies for communication with external stakeholders and the public
- Prepared news and feature articles, fact sheets, media news releases, or other media products for distribution
- Developed briefing materials aimed at various audiences including elected officials and stakeholders
- Responded in oral and written form to requests for information from the public.
Education
Bachelor's degree - Broadcast Journalism
Arizona State University
12.1988
Skills
- Web Content Management
- Crisis Management
- Speech Writing
- Content Development
- Press Releases
- Marketing Communications
- Social Media Strategy
- Media Relations
- Communication Planning
- Event Publicity
- Communications Leadership
- Event Planning
- Spokesperson Experience
- Writing, Editing, and Proofreading
- Public Speaking
Affiliations
- WTS - Board Member
- IAP2 - Member
Availability
Permanent, Full-time
Languages
English, Advanced, Advanced, Advanced
Awards
- 2020 WTS Innovative Transportation Solutions Award
- 2020 ACEC Project of Distinction Award
- 2005 Idaho Transportation Department Excellence in Engineering Award for Public Participation, Large Project
- 2008 Idaho Transportation Department Excellence in Engineering Award for Public Participation, Large Project
- 2010 Idaho
References
- Ryan Day, Idaho Transportation Department, Project Manager, (208) 390-8824, ryan.day@itd.idaho.gov
- Jeff Muffuccio, Idaho Power Company, Siting and Utility Coordination Manager, (208) 859-3718, JMaffuccio@idahopower.com
- Jill Singer, Boise Airport, Project Manager, (208) 319-6368, jilliganis@yahoo.com
Certification
- Conflict Resolution Certificate, Cornell University
Timeline
Strategic Communications Manager
HDR
07.2013 - Current
Public Involvement Director
POWER Engineers
08.2008 - 07.2013
Public Involvement Specialist
JUB Engineers
09.2005 - 08.2008
Public Involvement Director
Washington Group International
01.2003 - 09.2005
Communications Director
Boise YMCA
01.2002 - 01.2003
Public Involvement Coordinator
Idaho Transportation Department
01.2000 - 01.2002
Bachelor's degree - Broadcast Journalism
Arizona State University
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