STEPHANIE J CONNOR

• Consulted with customers to assess needs and propose optimal solutions.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Facilitated group sessions and learning discussions to further objectives.
• Encouraged clients to set and achieve reasonable goals on weekly basis.
• Documented behaviors, treatments and non-compliance issues.
• Connected clients with available resources to improve plan success.
• Collaborated with other professionals to coordinate comprehensive care for clients.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Supported individuals dealing with mental health and emotional issues.
• Developed treatment plans to help clients build self-confidence and resilience.
• Provided education on mental health topics and resources to clients.
• Designed safe and supportive environment for clients to discuss issues.
• Assisted clients in exploring feelings and understanding behaviors.
• Supervised meetings with family members to help create support system for clients.
• Served over 100 clients through online courses, group coaching and one to one coaching.

• Adapted teaching methods and instructional materials to meet students' varying needs and interests.
• Graded homework, quizzes, classwork and exams to report on progress of student achievements.
• Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
• Adapted teaching methods and lesson plans to changing student needs.
• Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
• Researched and chose appropriate curriculum to meet children's abilities and grade levels.
• Researched multiple curricula, methodologies and perspectives as part of educational planning.
• Led and coordinated educational activities to develop students' physical, emotional and social growth.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Boosted cultural awareness by incorporating children's literature from world cultures.
• Created lessons and online testing materials to facilitate remote learning.
• Improved students' analytical skills by introducing state-of-the-art computer program technologies.
• Educated 3 children, 2 of which have graduated high school with college credits and have gone on to have very successful military careers.

• Helping people take back control of their health and fitness one day and one step at a time using fitness programs with nutrition plans to best fit each individual client.
• Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
• Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
• Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
• Served over 500 clients

• Completed forms and reports to facilitate admission, transfer or discharge.
• Collected, validated, and distributed information to School Board, staff, families, donors and community.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Supervised, assessed and mentored teachers and paraprofessionals.
• Supported teachers in learning and applying new skills through meaningful professional development.
• Met with parents of prospective students to discuss student needs and school offerings.
• Set academic and behavioral standards for students.
• Served as liaison between parents, students, staff and school board.
• Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
• Kept school in full compliance with established policies, legal requirements and student safety standards.
• Coordinated staff and student activities to promote a safe and productive learning environment.
• Monitored student progress and implemented intervention strategies to support student success.
• Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
• Proven record of developing and implementing school policies to ensure compliance with state and federal regulations.
• Studied assessment information covering students, teachers and school operations to formulate improvement plans.
• Coordinated retrieval and distribution of student records from other schools and institutions.
• Collaborated with school board to develop functional budgets within allocated funds.
• Maintained personnel records and updated internal databases to support document management.
• Developed effective improvement plans in alignment with goals and specifications.
• Increased enrollment and tuition revenue to solvency and fair pay for staff

• In charge of all regular front desk duties and operations including training top notch customer care.
• Oversaw other front office coordinators and rehab aides.
• Responsible for scheduling all therapists and therapies for outpatient and inpatient care.
• Responsible for documentation overview for quality control and insurance billing.
• Work closely with providers and insurance companies to get highest quality support for patients.
• Work closely with hospital staff for inpatient and swing bed care.
• Responsible for training other department staff.
• Work closely with the billing dept to reduce non payment or billing discrepancies.
• Offered technical support and troubleshot issues to enhance office productivity.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Conducted research to assist with routine tasks and special projects.
• Identified communication channels to set roadmap to distribute information.
• Increased the therapists patient load by 40% through improved scheduling practices which increased the dept revenue substantially
• Increased patient satisfaction and community trust through outreach programs and improved customer care practices

• Co-founded Grace Christian Academy.
• Responsible for educating Grades 6-12 in all subjects with specialty in Language Arts.
• Responsible for choosing curriculum each year to customize academic opportunities to enrolled students.
• Performed all Vice Principal/Principal duties alongside and in absence of Administrator.
• Worked alongside parents to ensure support for students in school and at home.
• Created and executed fundraising opportunities.
• Created and executed elective classes for students.
• Assisted in hiring and training staff.
• Assisted in maintaining records for students and compliance for state and federal guidelines.
• Collaborated with community professionals to teach electives and offer work opportunities to students.

• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
• Enforced discipline both on and off-field to lead team with highest personal standards.
• Utilized positive communication to encourage team and promote integrity and respect.
• Analyzed and adjusted team strategies during games to enable flexibility and maximize success.
• Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
• Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
• Monitored team practices to establish high level of performance.
• Analyzed and evaluated team performance metrics to identify areas of improvement.
• Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport.
• Provided feedback to coaches to improve teaching techniques and increase drive to succeed.
• Collaborated with other coaches to create and execute game plans.
• Trained athletes in proper use of equipment for safety and maximum results.
• Established clear benchmarks for performance and monitored individual and team progress.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
• Prepared cheerleaders for games and competitions with rigorous practice schedule.
• Adjusted coaching techniques based on strengths and weaknesses of athletes.
• Organized fundraising for cheer activities and apparel.
• Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
• Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
• 5 athletes were awarded with UCA recognition
• 3 athletes went on to cheer at college level.

• Planned and executed 5 weddings
• Planned and executed many other events including fundraisers
• Understanding requirements of clients and coming up with innovative ideas for events
• Establishing and agreeing upon important parameters, such as budgets and timeframes
• Ensuring adherence to health and safety regulations
• Researching suppliers and contractors and negotiating favourable deals
• Providing clients or management with regular updates
• Coordinating activities on day of event and implement back-up plans when necessary
• Performing post-event evaluation and documenting findings
• Managing post-event activities, such as cleaning of venues and payment of suppliers
• Attending community functions to network and identify potential opportunities

• Served in Acute Care assisting in general care of patients.
• Responsibilities included keeping track of intake and output, taking vital signs at appropriate intervals, assisting in personal hygiene of individuals, and assisting doctors and nursing staff in ER
• Filled Unit Coordinator position at nursing station
• Duties included answering phones, admitting and discharging patients, putting together charts, filing paperwork, assisting fellow CNA’s, transcribing doctor’s orders, assisting in emergency situations, keeping EMRs current, and logging accurate supplies billed for Nursing Dept.
• Cross Trained in Procedure Tech assisting with EGDs and Colonoscopies
• Cross Trained in Medical Records filing paperwork, purging old files, and learning some medical coding.
• Filled in when needed at Hospital Reception Desk answering phones, admitting out-patients, and processing payments
• Cross Trained as admitting nurse at Republic Medical Clinic
• Duties included setting patients up in exam rooms, taking vital signs, assisting the doctor, setting up medications, lab work, x-rays, and any appointments with specialty physicians

Unfortunately I did not complete my high school education due to family problems. I left halfway through my senior year to work a full-time position to support my family. I completed my GED in the fall of 2008