Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie L. Glass

Garfield,AR

Summary

Collaborative leader dedicated to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

21
21
years of professional experience

Work History

Director- Checkout

Acceleration And Support
07.2020 - Current
  • Cross functional leader between stores and business partners, putting the needs of associates and customers first.
  • Leverage data and insights to drive decision making and strategy for frontend initiatives and field requests. Transforming frontend reporting to create more visibility to the field, while analyzing and evaluating store performance in order to drive an increase in Customer and Associate NPS.
  • Develop and lead a team of associates who support the functions for the frontend, including the creation and maintenance of process guides, procedures, and communication of key changes in the business.
  • Build and maintain relationships across the organization to understand how changes in other areas may impact operations (Merchandising, Realty, Asset Protection, Product, Store Space & Design, Fulfillment, Operations, Tax, Treasury).
  • Lead the rollout of over 1,500 Frontend Transformation projects; minimizing the impact to customers and associates while giving stores innovative technology that allows for more efficient checkout, while still allowing customers to choose their checkout experience.
  • Manage a multi-faceted relationship with NCR for project refreshes, Frontend Transformation projects, and day-to-day maintenance resulting in higher register availability for stores, maintaining a daily down register percentage of less than 1%.
  • Currently driving integration of Digital and Operations Teams by planning and conducting Weekly Business Review for Acceleration and Support Leadership Team, leading monthly All Hands Meeting for group of 300+ field and home office-based associates, and driving VP weekly staff meetings.

Sr. Manager II- Realty Project Acceleration Office

Central Operations
05.2019 - 07.2020
  • Supported multiple leaders within Realty to create goals and strategies; ensuring work aligned to overall company direction.
  • Set long and short-term strategy for Realty, including development of OKR’s, goals, and 3–5-year roadmap.
  • Planned strategic offsite sessions for Realty and Central Operations Leadership.
  • Formed relationships across multiple organizations to created and stand-up a multiple phase Remodel Committee/Project Committee to drive alignment on Capital Spend for remodel projects.
  • Conceptualized and created dashboard to ensure company was leveraging data to make informed decisions about capital expenditures and investments by analyzing store performance and risk.

Real Estate and Portfolio Mngmt- Sr. Manager. II

Realty
10.2016 - 05.2019
  • Managed Real Estate portfolio of approximately 300 stores, across multiple territories in the U.S.
  • Maximize property value by negotiating favorable real estate documents and terms to achieve company Smart Spend goals (lease negotiations, excess land disposition, easements, incentive agreements).
  • Influenced Walmart Executive Committee by presenting recommendations related to new stores, lease renewals, and land disposition.
  • Lead cross-functionally with construction, store planning, PMO, Government Relations, third party contractors, developers, and government entities to create and drive projects to completion.
  • Evaluated market potential, and financial models for new stores and pipeline projects. Took projects through completion and grand opening.
  • Managed third party broker network; created and maintain “end user” relationships, sharing strategy shifts as necessary.
  • Conceptualized strategy and system to categorize and report on XYZ pieces of property and lead team through review and ranking process; this lead to a land gain of XYZ.

Sr. Manager

Realty Sales and Leasing
11.2015 - 09.2016
  • Determined disposition strategy for the entire eastern portion of the country, executing and exceeding company goals and objectives.
  • Negotiated and obtained approval on fee simple, ground lease, and lease disposition deals.
  • Worked with Transactions and Legal Team to guide documents through to closing.
  • Managed broker network for 25+ states, by creating and maintaining relationships, as well as terminating when necessary.

Strategy Manager

Licensing Compliance
05.2014 - 10.2015
  • Successfully ensured licensure of approximately 400 new Supercenters, Neighborhood Markets, Sam's Clubs, distribution centers, corporate properties and fuel stations.
  • Achieved 99.98% execution rate, leading to an increased understanding of licensing impacts to projects, and collaboration across multiple departments.
  • Collaborated with stakeholders to create and implement the Quality Assurance/Audit Team standard operating procedures and worked with subject matter experts to continuously improve the overall program eventually making recommendations to the business based on the findings.

Realty Manager

Walmart
06.2010 - 05.2014

Asset Specialist

Realty Income Services
12.2007 - 06.2010

Corporate Intern

Walmart Real Estate-Realty Disposition
06.2007 - 12.2007

Customer Service Associate- Automotive Care Center

Walmart
04.2003 - 06.2007
  • Store 914 Cassville, MO Store 48 Monett, MO, Store 144 Fayetteville, AR.

Education

Bachelor of Science - Real Estate Finance

University of Arkansas – Sam M. Walton College of Business
Fayetteville, Arkansas
2007

Skills

  • TECHNICAL SKILLS
  • Microsoft Suite, Adobe Photoshop, Quickbase, Wal-Mart Route, JD Edwards, REMEDY, License Manager, Multiple Listing Service, Real Estate Document Library, E-Closing

Timeline

Director- Checkout

Acceleration And Support
07.2020 - Current

Sr. Manager II- Realty Project Acceleration Office

Central Operations
05.2019 - 07.2020

Real Estate and Portfolio Mngmt- Sr. Manager. II

Realty
10.2016 - 05.2019

Sr. Manager

Realty Sales and Leasing
11.2015 - 09.2016

Strategy Manager

Licensing Compliance
05.2014 - 10.2015

Realty Manager

Walmart
06.2010 - 05.2014

Asset Specialist

Realty Income Services
12.2007 - 06.2010

Corporate Intern

Walmart Real Estate-Realty Disposition
06.2007 - 12.2007

Customer Service Associate- Automotive Care Center

Walmart
04.2003 - 06.2007

Bachelor of Science - Real Estate Finance

University of Arkansas – Sam M. Walton College of Business

Similar Profiles

CREATE PROFILE
Stephanie L. Glass