STEPHANIE M. DOBSON
Project Manager
Austin,TX
Summary
Accomplished Project Manager offering 8 years of experience in Information Technology. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional implementation and project management abilities, leadership skills, and talent for driving stellar, on-target results.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Technical Project Manager
USAA
San Antonio, TX
2022 - Current
- Served as project manager for the execution and implementation of Back to School, an enterprise-wide IT learning event delivering almost 9,000 learning hours to over 2,000 employees
- Utilized Agile/Scrum and project management processes to plan, direct and coordinate deliverables for technology learning programs across the Enterprise Chief Information Office organization
- Partnered with technical fellows, business stakeholders, and IT managers to identify technology requirements and learning objectives needed to effectively provide training solutions for different IT personas
- Curated JIRA and qTest trainings for newly hired IT professionals to provide a deeper understanding of SDLC practices, adherence to test execution guidelines, and the use of Scrum and Kanban boards for Agile teams
- Attended and co-facilitated the NEXTFIT Data Onboarding program, an 8-week training program teaching data topics including Snowflake, E3/Control-M, dbt, and Kafka to new hires
Scrum Master
USAA Federal Savings Bank
San Antonio, TX
2020 - 2022
- Enabled continuous improvement of multiple Agile teams by identifying and tracking metrics, radiating and mitigating risks and impediments, and coaching engineers and Product Owners on healthy backlog management and story writing best practices
- Facilitated Agile/Scrum ceremonies including iteration planning, daily scrums, sprint retrospectives, backlog refinement, and sprint reviews with Experience Owners and other business stakeholders
- Participated in various roles in Deposits IT ART of over 200 employees including qTest/JIRA Advisor, Innovation Challenge Support, Domain Postmortem Facilitator, and monthly Deposits Newsletter Producer
Software Engineer
USAA Federal Savings Bank
San Antonio, TX
2019 - 2020
- Designed, developed, and tested software applications for internal and external end users using Java, NiFi, Spring Boot and Kafka
- Engaged with various teams within the Bank organization to mitigate security, accessibility and performance risks associated with the software development lifecycle
- Built system and design documentation while conducting root cause analysis on issues for defect correction across 80 Deposits products and services
Program Coordinator
Millennium Group
San Antonio, TX
2015 - 2017
- Collaborated with USAA's IT Work Force Management team to identify business objectives for entry-level hiring
- Utilized Scrum and Kanban frameworks to lead strategic efforts to employ over 600 USAA IT interns and new college hires
- Coordinated with IT executives and stakeholders to define needs, track budgeting, develop success measures, and manage USAA's
- IT College Recruiting and 10-week IT Summer
Administrative & HR Manager/Project Coordinator
HDR Engineering, Inc.
San Antonio, TX
2013 - 2015
- Gathered, analyzed and documented requirements for recruitment processes to hire and onboard employees for 8 Project Managers
- Utilized various software applications to compile engineering specifications and provided document controls to ensure timely and accurate completion of nation-wide, multi-million dollar engineering services contracts
- Coordinated project deliverables, budgeting, risk analysis, and communications between clients, municipalities and sub-consultants
Administrative Assistant
Kimley-Horn & Associates
2010 - 2012
- Supervised office administrative operations for an engineering consulting firm of 2,000 employees
- Led initiative to organize and implement the Land Development Technical Training Program for all Texas entry-level employees through database management, communication strategy development, and training performance and completion metrics tracking
- Contributed to $100,000 in revenue through the implementation, execution and delivery of site assessment reporting services
Education
BBA - Cyber Security
The University of Texas At San Antonio
San Antonio, TX05.2019
Bachelor of Arts - Psychology, Communications
The University of Texas At San Antonio
San Antonio, TX12.2009
Skills
- Scrum Methodology
- Team Management
- Dependency Tracking
- Needs Analysis
- Resource Coordination
- Backlog Management
- Training Methodologies
- Risk Identification
- Technological Alignment
- Continuous Improvement Techniques
Certification
- Certified SAFe DevOps Practitioner | Scaled Agile, Inc.
- Certified SAFe Scrum Master | Scaled Agile, Inc.
- Certificate of Cloud Security Knowledge | Cloud Security Alliance
Timeline
Technical Project Manager
USAA
2022 - Current
Scrum Master
USAA Federal Savings Bank
2020 - 2022
Software Engineer
USAA Federal Savings Bank
2019 - 2020
Program Coordinator
Millennium Group
2015 - 2017
Administrative & HR Manager/Project Coordinator
HDR Engineering, Inc.
2013 - 2015
Administrative Assistant
Kimley-Horn & Associates
2010 - 2012
BBA - Cyber Security
The University of Texas At San Antonio
Bachelor of Arts - Psychology, Communications
The University of Texas At San Antonio