Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Stephanie M Weston

Philadelphia,PA

Summary

Highly efficient Payroll Rep well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

15
15
years of professional experience

Work History

team member, Payroll Representative

Help At Home
Horsham, PA
06.2018 - Current
  • Hardworking payroll rep focused on completing work quickly to consistently exceed targets
  • Reliable, accustomed to taking on challenging tasks
  • Dedicated to business success and helping empolyees and clients
  • Payroll administration Deductions documentation
  • Review timesheets Data entry
  • Organization Update records
  • Time management Meet deadlines, Responded to inquiries from case managers regarding paychecks, vacation balances, entries, pay adjustments and bonuses
  • Verified payroll and processed batches with correct amounts and hours
  • Kept meticulous records to avoid errors in employee paychecks and company liability calculations
  • Handled requests from employees to resolve questions and concerns related to weekly payroll
  • Worked with managers on resolving payroll issues such as collecting and correcting employee information
  • Used software and related advanced tools to process payroll for employees
  • Set up and reconciled voluntary payroll deductions, prepared reports, and resolved exceptions to balance payroll
  • Sorted data department-wide and distributed payroll information to case managers and billing for payment approval and issuance
  • Issued reports by analyzing data and details
  • Trained employees on how to accurately use organization's timekeeping system and avoid payroll delays
  • Professional Summary
  • Skills
  • Experience
  • Maintained payroll information by accurately collecting, calculating, and entering data
  • Completed forms such as direct deposits and W4s
  • Handles bank returns
  • Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data
  • Processed timesheets and calculated payments owed to the hourly employees (caregivers)
  • Conducted investigations and research to answer questions and respond to requests
  • Kept payroll information confidential, protecting operations and maintaining employee confidence
  • Reviewed timesheets for accuracy and flagged errors to gather additional information or correct data
  • Followed policies, procedures, and reporting processes in maintaining payroll operations.

Customer Service Associate

Toys"R"Us
Philadelphia, PA
11.2014 - 06.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

Office Assistant

Sun East Traders
Huntingdon Valley, PA
03.2016 - 06.2018
  • Operated photocopiers, scanners, voicemail systems and Quickbooks
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Proofed documents and organized records, reports, and files
  • Responded to customer inquiries via email and telephone
  • Organized, ordered, and restocked office supplies to keep staff productive
  • Sorted, distributed, and mailed invoices, bills, and checks to intended recipients
  • Kept office documents well-organized and quickly retrieved files for team members
  • Handle the West Coast accounts.

Customer Service Cashier

JCPenney
Lancaster, PA
06.2011 - 08.2012
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Dollar Tree
Philadelphia, PA
11.2006 - 12.2010
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Swenson Arts and Technology High School

No Degree - General Studies

Southern Maine Community College
South Portland, ME

Additional Information

  • ROTC Education

Timeline

team member, Payroll Representative

Help At Home
06.2018 - Current

Office Assistant

Sun East Traders
03.2016 - 06.2018

Customer Service Associate

Toys"R"Us
11.2014 - 06.2018

Customer Service Cashier

JCPenney
06.2011 - 08.2012

Cashier

Dollar Tree
11.2006 - 12.2010

High School Diploma -

Swenson Arts and Technology High School

No Degree - General Studies

Southern Maine Community College

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Stephanie M Weston