Stephanie Mancini
Dallas,TX
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.
Overview
17
17
years of professional experience
Work History
Operations Manager
Dallas, Tx
10.2021 - Current
- Hire, train and create schedules for all Front of House staff
- Inventory, cash handling, vendor rapport & payments
- Ongoing training sessions with all staff, regarding new menu and cocktail rollouts, as well as new wine and spirits
Sales and Entertainment Manager
Carl Mack Presents, NOLA
03.2016 - 12.2018
- Procured and auditioned performers to sustain a roster concurrent with specific genres
- Creatively produce various entertainers (examples: Aerialists, singers, typewriter poets, bands etc.)
- Negotiated contracts and analyzed data to ensure that budgets were maintained per guidelines, securing a profitability between 30%-50%
- Conducted pre shift meetings with talent and clients to finalize all details
- Develop rapport with existing clients, cold call potential clients, book all talent
VIP Operations Manager
House of Blues
03.1996 - 04.2009
- MB, LV, AN, CHI, AC and Houston-, Developed and implemented training materials and practices for six, locations
- Conducted VIP memberships for the Foundation Room; a members only fine dining eatery where half of the proceeds are donated to inner city school children, so that they standard may participate in music programs at HOB
- Hired and trained all FOH staff, assist sommelier with wine list, conduct pre shift meetings with the Chef on new menu items, established rapport with all members and generated new membership sales
- Keep meticulous records of all monies in House of Blues bank, as well as bartender banks, count large sums of money daily, balance all paperwork at end of night
- Provided the utmost secrecy for all entertainers, pay out for bands, and engaged in the bands spec sheet for their meal and beverage service
Education
High School Diploma -
Hopewell High School
Hopewell, PAAssociate of Arts - Business Administration
ICM School of Business
Pittsburgh, PASkills
- Maintaining Compliance
- Originality and Creativity
- Budget Development and Management
- Inventory Management
- Management Training
- Staff Management
- Staff Training
Additional Information
TABC Certified
Food Handlers Card
Timeline
Operations Manager
10.2021 - Current
Sales and Entertainment Manager
Carl Mack Presents, NOLA
03.2016 - 12.2018
VIP Operations Manager
House of Blues
03.1996 - 04.2009
High School Diploma -
Hopewell High School
Associate of Arts - Business Administration
ICM School of Business