Stephanie Michele Jacobs
Upper Marlboro,MD
Summary
Experienced professional with over 10 years in the alcohol industry, specializing in compliance, supply chain management, and team leadership. Proven track record in regulatory compliance, inventory management, and data analysis. Seeking to leverage expertise in a challenging role with the Alcohol and Tobacco Tax and Trade Bureau (TTB) to contribute to effective regulatory oversight and industry support.
Overview
18
18
years of professional experience
Work History
Store Manager
LA Liquors
08.2022 - Current
- Lead a team of 2-4 sales associates, providing training on operational procedures and customer service excellence
- Oversee inventory management, including ordering and replenishing stock for wine, beer, and liquor
- Coordinate with local alcohol distributors and manage third-party delivery applications such as DoorDash, GrubHub, UberEats, and Drizly
- Implemented strategies to optimize store operations and enhance customer satisfaction.
Compliance Associate, Supply Chain
Total Wine & More
01.2018 - 07.2022
- Ensured federal and state regulatory compliance for wine, beer, and spirits, including label reviews and state registration submissions
- Conducted data analysis for state registration renewals and product sales, utilizing Microsoft Access and Excel
- Generated and maintained state price files for the company’s product range, supporting accurate pricing and inventory control.
Senior Specialist, Supply Chain
Total Wine & More
11.2012 - 01.2018
- Managed ordering, analysis, and planning for Direct-to-Store deliveries, including winery direct replenishment for multiple states
- Led inventory management and supported process improvements within the supply chain department
- Produced weekly reports on ordering, forecasts, and inventory, contributing to data-driven decision-making.
Administrative Assistant
Liberty Tax Service
01.2011 - 09.2012
- Provided administrative and customer service support, including appointment scheduling and handling tax inquiries
- Collected and entered customer feedback into the database, enhancing service quality and operational efficiency.
Researcher/Administrative Assistant
Howard Nanoscale Science & Engineering Facility (HNF)
01.2007 - 01.2011
- Conducted literary research on prostate cancer treatments and collaborated on presentations for academic conferences
- Managed administrative tasks such as paperwork, spreadsheets, and communication with visitors.
Education
Bachelor of Science in Chemistry -
Howard University
Washington, DC05.2009
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
- Experienced with regulatory compliance and data analysis tools
- Multitasking and Organization
- Store operations
- Inventory Management
- Supply Ordering
Timeline
Store Manager
LA Liquors
08.2022 - Current
Compliance Associate, Supply Chain
Total Wine & More
01.2018 - 07.2022
Senior Specialist, Supply Chain
Total Wine & More
11.2012 - 01.2018
Administrative Assistant
Liberty Tax Service
01.2011 - 09.2012
Researcher/Administrative Assistant
Howard Nanoscale Science & Engineering Facility (HNF)
01.2007 - 01.2011
Bachelor of Science in Chemistry -
Howard University
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