Stephanie Michelle Oatis
Volunteer Coordinator
San Antonio,TX
Summary
- Client-oriented Volunteer Coordinator bringing solid background in recruitment, training and volunteer coordination to growing agency. Highly successful in placing volunteers based on clients needs and personal skills. Accomplished in achieving high client satisfaction rates when developing robust volunteer pipeline.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator
Catholic Charities Archdiocese Of San Antonio
San Antonio, Texas
01.2015 - Current
- Recruited, interviewed and hired volunteers to fill positions in Food Distributions, Honor Guard (Veterans) and Humanitarian Aid.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Tracked volunteer applications and conducted background checks to facilitate participation in Give pulse volunteering programs.
- Oversaw training and mentoring of up to 30 new team members each quarter
Sales Associate
Army & Air Force Exchange Services, AAFES
San Antonio, TX
06.2014 - 11.2014
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Handled 15 calls per day to address customer inquiries and concerns.
Administrative Assistant
Career Point College
San Antonio, TX
01.2010 - 10.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled 15 calls per day to address customer inquiries and concerns
Education
High School Diploma -
Harrison Central High School
Gulfport, MSVocational Trade School - Administrative Assistant Program
Career Point College
San Antonio, TXSkills
- Public Speaking
- Interpersonal Communication Skills
- Work Ethic
- Strong Communication Skills
- Written Communication Skills
- Social Services
- Volunteer orientation and onboarding
- Relationship building
- Volunteer recruitment strategy
- Volunteer tasking
- Volunteer coordination
- Mission-oriented
- Training coordination
- File and records management
- Contract Negotiation
Certification
- CHW-Community Health Worker, State of Texas - Expire 2024
Additional Information
Mental Health peer to peer specialist- Certificate-2021
Texas Empowerment initiative (Advancement) Certificate (Advocacy) for the disable people of Texas Healthcare
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Volunteer Coordinator
Catholic Charities Archdiocese Of San Antonio
01.2015 - Current
Sales Associate
Army & Air Force Exchange Services, AAFES
06.2014 - 11.2014
Administrative Assistant
Career Point College
01.2010 - 10.2011
High School Diploma -
Harrison Central High School
Vocational Trade School - Administrative Assistant Program
Career Point College
- CHW-Community Health Worker, State of Texas - Expire 2024
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