Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Stephanie (Nikole - Preferred) Brock

Veterinary Technician
Indianapolis,IN

Summary

Dedicated and compassionate veterinary technician with 6+ years of experience in various veterinary clinics and hospitals. Proficient in performing various medical procedures, including administering medications, assisting in surgeries, providing pre and post-operative care, hospitalized patient monitoring, and performing life saving strategies (CPR/ALS/BLS/RECOVERY). Committed to ensuring the well-being, comfort, and the best care for every patient. Hardworking and passionate veterinary nurse with strong organizational skills, eager to help team achieve company goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Veterinary Technician

My Pets Wellness
12.2023 - 03.2024
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Collected and prepared specimens for laboratory testing.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Administered oral or topical medications to patients as specified by veterinarian in animal's medical record.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at clinic.
  • Restrained animals to protect veterinarians from potential harm.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Educated clients on nutrition, preventive health and other animal care.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Obtained patient history from owners and performed physical examinations.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered medications and vaccinations to animals under supervision of DVM, ensuring proper dosage and administration techniques.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within clinic setting.
  • Answered owner animal health questions and advised on best care practices.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Maintained clean examination rooms, equipment, and kennels to ensure safe and sanitary environment for both patients and staff members.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with strong sense of personal responsibility.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Worked flexible hours/shifts between 3 different locations in surrounding area
  • Proven ability to develop and implement creative solutions to complex problems.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with strong work ethic.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in dynamic work environment.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Observed animals for signs of distress or illness.
  • Prepared and administered diets and feedings according to instructions.
  • Followed safety protocols for handling animals.
  • Provided compassionate care for animals during their stay at clinic, creating positive experience for both pets and owners.
  • Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
  • Maintained clean and safe animal living areas.
  • Collected and processed samples for laboratory testing.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Educated clients on post-surgical care and nutrition.
  • Improved patient care by assisting veterinarians in administering treatments and medications.
  • Restrained animals for examination and treatment.
  • Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
  • Collaborated with veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
  • Streamlined communication between staff members by utilizing clinic software to efficiently share pertinent patient information among veterinary team members.
  • Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
  • Supported veterinarian during euthanasia procedures by comforting clients throughout difficult process while demonstrating empathy toward their emotional needs.
  • Kept detailed records of animal treatments and medications.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
  • Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in team environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Improved client relations through effective communication and education on pet health needs.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Assisted senior staff with blood analyses and physical assessments.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Promoted preventive care services by educating clients on importance of routine check-ups, vaccinations, and dental cleanings.
  • Performed testing and completed blood counts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

ER Veterinary Technician

Nashville Veterinary Specialists And Animal Emergency
10.2021 - 07.2023
  • Contributed to positive workplace culture by maintaining professional demeanor under pressure while also offering support to colleagues during challenging cases.
  • Developed strong relationships with DVMs to provide excellent patient care, making sure to update DVM on any triaged or admitted patients on any updates (i.e. TPR, medications, history, etc).
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Administered appropriate vaccinations in correct locations on canines and felines.
  • Collected and prepared specimens for laboratory testing.
  • Administered oral or topical medications to hospitalized/triaged patients as specified by veterinarian in animal's medical record.
  • Administered oral or topical medications to hospitalized/triaged patients as specified by veterinarian in animal's medical record.
  • Skillfully assisted in surgeries, contributing to successful operations with minimal complications or infections post-op.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Maintained clean and organized work environment, ensuring safety of both patients and staff members.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered medications accurately, resulting in improved patient outcomes and reduced complications from drug interactions or incorrect dosages.
  • Obtained patient history from owners and performed physical examinations.
  • Enhanced overall clinic performance through diligent record-keeping and accurate documentation of treatments administered.
  • Increased patient recovery rates by providing compassionate and efficient emergency care to critically ill animals.
  • Collaborated with veterinary specialists to develop treatment plans tailored to individual patient needs.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Streamlined teamwork workflow processes within ER department, contributing to increased efficiency and productivity among staff members.
  • Improved client education by creating informative materials about common pet emergencies and preventative measures for at-home care.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Reduced wait times by triaging incoming patients efficiently and prioritizing treatment based on severity.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Assisted veterinarians in performing life-saving procedures, resulting in higher survival rates for patients.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Adapted effectively to fast-paced working environments requiring critical thinking and problem-solving skills in high-pressure situations.
  • Supported veterinarians in conducting emergency surgeries on canines and felines with precision and accuracy.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Prepared surgical suites, ensuring proper sterilization of equipment and adherence to aseptic techniques.
  • Educated clients on nutrition, preventive health and other animal care.
  • Ensured compliance with all relevant regulations by staying up-to-date on changes in industry standards and adjusting practices accordingly.
  • Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
  • Assisted veterinarians in performing diagnostic tests for accurate diagnoses and treatment plans.
  • Reduced stress levels in hospitalized animals by maintaining clean, quiet, and organized environment.
  • Developed trusting relationships with clients through empathetic communication and support during difficult decisions regarding their pets'' health statuses.
  • Provided exceptional client service, addressing pet owner concerns with empathy and professionalism during high-stress situations.
  • Monitored vital signs during anesthesia induction, surgery, and post-operative recovery periods for safe procedures.
  • Administered medications as prescribed by veterinarians for optimal patient recovery rates.
  • Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
  • Ensured proper handling of laboratory specimens for accurate results while minimizing contamination risks.
  • Facilitated client understanding of discharge instructions for at-home pet care following medical procedures or hospitalizations.
  • Collaborated with DVM and other LVT/VT to ensure seamless communication and coordination during emergencies.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Provided professional services and support in dynamic work environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Supporting coworkers during their rotations by sharing knowledge, expertise, and skills as needed.
  • Conducted thorough diagnostic testing, enabling accurate identification of medical issues and appropriate treatment plans.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with strong work ethic.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked well in team setting, providing support and guidance.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked flexible hours across day shift, swing shift, on-call, weekends and holidays.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at clinic.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals to protect veterinarians from potential harm.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Answered owner animal health questions and advised on best care practices.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Observed animals for signs of distress or illness.
  • Prepared and administered diets and feedings according to instructions.
  • Followed safety protocols for handling animals.
  • Performed testing and completed blood counts.
  • Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Ensured proper restraint techniques were employed during examinations or procedures to protect both staff members and animals from harm.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Maintained clean and safe animal living areas.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Educated clients on post-surgical care and nutrition.
  • Collaborated with veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
  • Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
  • Prepared animals for surgical procedures.
  • Monitored vital signs and provided nursing care for animals.
  • Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
  • Walked pets outside throughout each shift to prevent accidents in hospitalized kennel and on bedding.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Administered first aid and CPR in emergency situations.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Administered CPR and first-aid following best practices.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Maintained knowledge and certification of first aid and CPR.
  • Performed CPR on unresponsive patients, increasing survival rates in critical situations.
  • Delivered lifesaving CPR for patients coded from cardiac or respiratory arrest.
  • Handled emergencies calmly; drawing up/administering emergency drugs, IV fluids, placing catheters on/in coded patients according to DVM instructions
  • Knowledge on emergency drugs, antibiotics, diuretics, insulin, etc.
  • Enhanced animal well-being by providing daily care, attention, and monitoring of their health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Provided compassionate care to animals during their stay at clinic, monitoring their health and administering treatments as needed.
  • Ensured optimal animal welfare with diligent monitoring and prompt response to any health or behavioral concerns.
  • Ensured safety of all animals by closely monitoring their behavior and health throughout their stay.
  • Enhanced animal care by implementing advanced techniques in handling, feeding, and monitoring.
  • Ensured optimal animal welfare through regular monitoring and reporting any concerns, resulting in timely interventions and improved living conditions.
  • Contributed to animal welfare by monitoring for signs of distress and promptly addressing any concerns.
  • Enhanced animal care standards through regular monitoring and updating of health protocols.
  • Documented daily observations of individual animals'' behavior, contributing valuable information to long-term monitoring records.
  • Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.
  • Increased animal well-being through regular monitoring for signs of illness or injury, promptly addressing any issues that arose.
  • Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
  • Assisted in rehabilitation of injured animals through attentive care and monitoring progress.
  • Administered medication according to veterinarian instructions, closely monitoring effects on animal health and wellbeing.
  • Assisted in birth of healthy patients by monitoring pregnant canines and felines, and providing necessary support during delivery.
  • Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns.
  • Promoted animal well-being by monitoring vital signs during examinations and reporting abnormal findings to veterinarian immediately.
  • Monitored patient reactions after administering medications and IV therapies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Maintained calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Advised clients on patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Contributed to reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Monitored patients for reactions and verified sample quality.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Performed blood typing and transfusions
  • Monitoring blood transfusion patients for reactions, alerting DVM immediately
  • Triaging 7-8 patients on average based on severity, while caring for 5-7 patients in emergency treatment room.
  • Handling up to 12 patients in ICU/Critical Care Unit, with patients varying in severity/critical signs/symptoms.

Veterinary Technician

Animal House Veterinary Clinic
3 2020 - 8 2021
  • Contacting clients via phone call/text messaging to gather information of patient being checked in, concerns/services needed, as well as past medical records
  • Bringing clients into isolated private exam rooms
  • And gather weight of patient, import previous medical/vaccination history into client's profile, as well discuss possible treatments that may be applicable
  • Collecting/Restraining for samples on patient, such as; urine, stool, blood, ear bacteria/debris, fur, skin scrape.
  • Prepping and running samples for heartworm tests, fecal flotations, ear/mass cytology, bloodwork in-house or sent off to lab.
  • Assisting Doctor during exams on patient, restraining using fear-free protocols as well as precautionary safety measures.
  • Prepping and performing radiography with assistance, ranging full body views on canine and felines, as well as some small animals
  • Utilizing ultrasound machines to determine bladder location to perform cystocentesis on canines and felines
  • Reviewing and confirming treatment plan put in place by Doctor to client
  • Ability to help client gain financial aid for veterinary care through multiple rescues and organizations that partner with us
  • Proficient at calculating correct dosages of controlled and non-controlled drugs
  • Able to identify with and counsel clients through grief
  • Ability to assist Doctor with euthanasia protocols, such as; restraint, supplies prep, discussing euthanasia process with clients, handling aftercare of patients body
  • Ability to handle patients in isolation due to diseases such as Canine Parvovirus, utilizing proper PPE during all procedures and treatments.

Veterinary Technician

Pet Community Center
02.2018 - 03.2020
  • Educating clients on spay/neuter and vaccinations
  • Examining dogs and cats for surgery, addressing any medical or behavioral issues
  • Getting the pet's weight, then drawing up the patient's first round of medication
  • Inducing patients, monitoring heart rate and oxygen levels while under anesthesia and during recovery
  • Intubating patients, making sure the airflow tube is positioned correctly and secured
  • Clipping and scrubbing the patients incision sight, ensuring the area is clean and sterile
  • Transporting 40lb+ patients from the prep room into surgery, then setting up packs and instruments for the veterinarians
  • Monitoring patients under anesthesia/post op
  • Responding to quick situations, able to multi-task and assist the veterinarian with any emergencies
  • Readying the patient for post-op recovery- heated equipment to raise body temperature, food readily available for when conscious and stable
  • Reviewing with pet parents the overlook of surgery, explaining aftercare instructions and addressing any concerns/issues
  • Filling medication for the client to be sent home with
  • Sterilizing instruments and constructing packs for surgery
  • Working in a high volume clinic (35-40 surgeries per day)
  • Entering controlled substances into surgery log, keeping record of medications given
  • Leading a team of two techs within surgery, and following orders from veterinarians
  • Answering phone calls and texts after hours and overnight to assist pet parents with problems post op surgery
  • Ability to communicate with veterinarians about surgery flow, medications needing to be sent home, and any concerns about the patient
  • Ability to gather samples for heartworm and fiv/felv tests, as well as fecals.

Assistant Manager

Underground by Journeys
05.2017 - 08.2017
  • Selling shoes, hose and accessories
  • Beating a sales budget daily
  • Opening and closing the store, counting registers, bank deposits, reading and filing paperwork, upselling and customer service, managing 5 employees, learning about new products every day.

Lead Groomer

Dog Oasis
11.2016 - 03.2017
  • Selling products and giving information based on the customers needs and wants
  • Bathed dogs, clipped nails, used tools designed for the job that was at hand
  • Grooming dogs, using clippers and certain blades to get the hair the length the client is wanting
  • Helping clients with issues they are having with the dogs coat, any skin disorders, or weight problems
  • Using sharp tools, such as shears, clippers, blades and dremels safely on the pet
  • Constant walking dogs around the building complex for 10-15 minutes per pet
  • Ordering supplies, seeing what is new and testing products to recommend to clients
  • Supervised play time between pets to ensure safety
  • Managed one employee, teaching them how to properly groom pets
  • Educated customers on products we have displayed, such as food and toys
  • Booking appointments for clients to do boarding, daycare or grooming for their pet
  • Managed the store, handling phone calls and other duties alone during the day
  • Swept, mopped and vacuumed the floors and rooms for precise cleanliness for customers.

Grooming Salon Pet Stylist

Petco
10.2013 - 10.2016
  • Customer Service at the register and around the store
  • Carrying 30+ lbs of food and placing it on shelves
  • Setting Planograms around the store for different sections
  • Selling products and giving information based on the customers needs and wants
  • Using certain knowledge and skills to train dogs and help owners with behavioral problems
  • Bathed dogs, clipped nails, used tools designed for the job that was at hand
  • Grooming dogs, using clippers and certain blades to get the hair the length the client is wanting
  • Helping clients with issues they are having with the dogs coat, any skin disorders, or weight problems
  • Using sharp tools, such as shears, clippers, blades and dremels safely on the pet
  • Managed 4 employees in the salon
  • Kept up with paperwork for daily budget, gaps, and what was needed to meet or exceed daily sales goals
  • Hiring new employees and performing interviews
  • Doing background checks and calling references for potential employees
  • Solving problems and fixing issues within the salon and sales floor
  • Visited other stores to compare prices, cleanliness and customer service
  • Sweeping and cleaning the store, making sure no debris is found on the shelves and base decks
  • Organizing the warehouse, putting items in specific locations for ease of access
  • Learning about new product that is coming out to better serve the consumer and our associates
  • Put in supply orders for the grooming salon
  • Flexible in learning and performing other duties in specific departments within the store.

Education

High School Diploma -

White House High
White House, TN
08.2009 - 05.2013

No Degree - Veterinary Technology

Ashworth College
Norcross, GA
05.2001 -

Skills

Flexible Schedule

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Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Veterinary Technician

My Pets Wellness
12.2023 - 03.2024

ER Veterinary Technician

Nashville Veterinary Specialists And Animal Emergency
10.2021 - 07.2023

Veterinary Technician

Pet Community Center
02.2018 - 03.2020

Assistant Manager

Underground by Journeys
05.2017 - 08.2017

Lead Groomer

Dog Oasis
11.2016 - 03.2017

Grooming Salon Pet Stylist

Petco
10.2013 - 10.2016

High School Diploma -

White House High
08.2009 - 05.2013

No Degree - Veterinary Technology

Ashworth College
05.2001 -

Veterinary Technician

Animal House Veterinary Clinic
3 2020 - 8 2021
Stephanie (Nikole - Preferred) BrockVeterinary Technician