Stephanie L. Piro
Moorestown,NJ
Summary
Motivated professional with a proven ability to establish and maintain valuable relationships with clients. Experience in client administration and business management.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
AnnieMac Home Mortgage
Mt. Laurel, NJ
09.2024 - Current
- Mange all new hire requests and handle all onboarding tasks.
- Conduct background checks for potential candidates.
- Update employee records in HR database system.
- Responds to internal inquiries regarding HR policies, procedures, payroll.
- Initialize background checks for potential new hires.
- Maintain employee files in compliance with applicable legal requirements.
- Explained human resources policies and procedures to employees.
- Assist with customer service with inbound and outbound calls regarding HR inquiries.
- Coordinated employee onboarding, including orientation sessions and documentation management.
Client Administrator
Holman
Mt Laurel, NJ
09.2022 - 09.2024
- Discuss client issues such as: licensing, registration, fuel problems, and vehicle updates by phone and email
- Have taken on procurement responsibilities for vehicle devices such as GPS systems, toll transponders, etc
- Schedule and participate in weekly meetings with clients to review vehicle updates and solutions to problems in the field
- Organized and sent required paperwork such as registrations and titles to clients
- Regularly utilize Microsoft Excel functions V-lookup, adjunct address tables, and pivot tables to organize data related to vehicle reporting
Customer Service Representative/Cashier
Aunt Charlotte's Candies
Merchantville, NJ
09.2016 - 07.2024
- Resolved customer problems and recommended appropriate products
- Helped train new staff
Manager
Brio Salon Nails Spa
Marlton, NJ
06.2021 - 08.2022
- Answered phone calls regarding customer questions and appointment scheduling
- Responsible for maintaining inventory and ordering replacement items
- Created a social media presence for the salon
- Designed the website to be more visually appealing and user friendly
Courier
Holman Enterprises/ARI
Mt Laurel, NJ
11.2020 - 06.2021
- Handled, sorted, and delivered mail throughout the building
- Stocked the supply room and ordered new items when necessary
- Filed/Scanned papers, organized checks, and indexed VIN numbers
Education
Bachelor of General Studies - Business Management
Rowan University, College of Liberal Arts
Glassboro, NJ05.2022
Skills
- Building relationships
- Customer Service
- Employee Relations
- Meeting facilitation
- Document Control
- Time management expertise
- Customer Service
- Strong Organization
- Client Relations
- Microsoft Office
- Social media (Instragram, Snapchat, TikTok, Facebook, Etc)
Volunteer Experience
- Cabrini University, 2020, Radnor, PA, Class Coach, Responsible for helping students with classwork and homework, as well as assisting in the creating of lesson plans., Gave new students a tour around campus and answered all questions regarding the university.
- Cathedral Kitchen, 2019, Camden, NJ, Made and distributed lunches for the homeless.
Timeline
Human Resources Coordinator
AnnieMac Home Mortgage
09.2024 - Current
Client Administrator
Holman
09.2022 - 09.2024
Manager
Brio Salon Nails Spa
06.2021 - 08.2022
Courier
Holman Enterprises/ARI
11.2020 - 06.2021
Customer Service Representative/Cashier
Aunt Charlotte's Candies
09.2016 - 07.2024
Bachelor of General Studies - Business Management
Rowan University, College of Liberal Arts
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