Stephanie PERRY
Project Management
Capitol Heights,MD
Summary
- Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
- Adept at learning new tasks quickly to maximize project contributions. Solid track record of consistently exceeding targets in productivity and work quality. Always exploring ways to go above and beyond expected performance to support team.
- Determined Supervisor adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Determined Supervisor adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Supervisor
DC Govt Office of the Attorney General
Washington, DC
02.1998 - 02.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Solicited customer feedback to identify and improve on areas of weakness.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Generated reports detailing findings and recommendations.
Skills
- Software Diagnosis
- Customer Service Expertise
- User Experience
- Efficient Service
- Hardware Upgrades
- Staff Training
- Technical Support and Assistance
- Business Planning
- Motivating Performers
- Project Management
- Training and Development
Accomplishments
- Resolved product issue through consumer testing.
- Achieved the successful implementation of Online Application through effectively helping with testing and contributor.
- Collaborated with team of ten staff members in the development of 157 Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of twenty-one staff members.
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