Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Lucas

Hudson

Summary

Dynamic Learning Ambassador with a proven track record at Walmart, excelling in adaptive learning and peer mentoring. Enhanced employee engagement and customer satisfaction through innovative training methods and effective conflict resolution. Skilled in educational technology, fostering collaboration, and achieving departmental goals through strategic planning and performance metrics.

Overview

6
6
years of professional experience

Work History

Learning Ambassador

Walmart
10.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Manager

Walmart
10.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Learning Ambassador

Amazon
06.2019 - 09.2022
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
  • Developed feedback system for training sessions, leading to more targeted and effective educational content.
  • Increased team collaboration by initiating regular knowledge-sharing sessions.
  • Designed interactive e-learning courses to improve employee engagement and knowledge retention.

Education

Pinkerton Academy
Derry, NH
06.2021

Skills

  • Adaptive learning
  • Peer mentoring
  • Learning styles
  • Collaborative learning
  • Educational technology
  • Online learning platforms
  • Student engagement
  • Study techniques
  • Teamwork and collaboration
  • Attention to detail
  • Decision-making
  • Business development
  • Creative thinking
  • Influential and persuasive
  • Social media expertise
  • Multitasking
  • Excellent communication

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Learning Ambassador

Walmart
10.2022 - Current

Manager

Walmart
10.2022 - Current

Learning Ambassador

Amazon
06.2019 - 09.2022

Pinkerton Academy

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