STEPHANIE RICE
Fishers,IN
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over twenty-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
15
years of professional experience
Work History
National Sales Director
Concert Golf Partners
02.2020 - 06.2023
- Developed and implemented effective sales strategies and led sales team members to exceed $21 Million in Catering Sales.
- Analyze sales and revenue management reports to identify trends and opportunities.
- Managed national sales programs, supervised 30 sales representatives and evaluated KPIs.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
- Multi-facility contract negotiation and corporate partnership development to drive secure sales growth.
- Empowered and led driven sales team to build product awareness and exceeded revenue targets.
- Pursuit of new and repeat business through proactive sales efforts such as targeted research, prospecting calls, and industry networking events
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Coaching Catering Directors on sales techniques, marketing and creative event design to drive revenue.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Dual Director of Sales
Concert Golf Parters
02.2020 - 01.2022
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Monitored and coordinated workflows to optimize resources.
- Performed event coordination for larger parties and gatherings.
- Corresponded with clients to answer questions and resolve issues.
- Performed face-to-face meetings to finalize contract for services and event details.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Reviewed event bills to confirm accuracy and approve payment.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Business Solutions Specialist
BIODYNAMIC VENTURES
01.2019 - 01.2020
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Consistently exceeded quotas through penetration of new accounts.
- Evaluated client business needs and matched customers to appropriate products and resources.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Pitched ideas for business development to executive team and gave in-depth presentations to clients using effective public speaking skills.
- Created and maintained database containing information on business proposals and contacts.
Medical Device Sales Representative
ROTECH
01.2017 - 01.2019
- Directly responsible for driving revenue and profits for the northern half of Indianapolis and select surrounding suburbs
- Acquired, placed, and reviewed orders, ensuring high levels of accuracy and compliance with insurance guidelines
- Exceeded quotas consistently with driven mindset focused on continuously bringing in new business and closing sales.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Communicated well with highly technical staff and business-oriented managers by adapting style and wording for specific audiences, continuously building strong connections and maximizing relationships.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Senior Sales Manager
CONRAD INDIANAPOLIS
01.2012 - 01.2016
- Identified and drove new sales opportunities through networking, cold calling, and social media marketing
- Conducted site tours, oversaw event design, and cultivated and maintained productive relationships with clients
- Created and analyzed financial data to discover sales channels and opportunities and continually evaluated market changes to make recommendations to executive team.
Director of Sales and Catering
Hawthorns Golf And Country Club
12.2008 - 10.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Responded to initial inquiries, coordinating facility tours.
- Exceeded both quarterly and annual sales goals.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Determined facility, services and staffing needs to establish framework for successful event execution.
- Utilized hospitality associations, business journals and Internet resources to obtain current industry knowledge.
- Communicated with venue personnel to coordinate event logistics.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Built relationships with customers and community to establish long-term business growth.
Education
Bachelor of Science (BS) - Resort & Club Management
Ferris State University
2005
Skills
- Staff Training
- Client Relations
- Team Development
- Lead Identification and Generation
- Networking Expertise
- Territory Expansion
- Cross-Functional Collaboration
- Contract Negotiation
Accomplishments
2021 Sales Achievement - $18 Million Company Wide
$800K Catering Sales (Hawthorns)
2022 Sales Achievement - $24.5 Million Company Wide $1.5M Catering Sales (Hawthorns & Sagamore)
Timeline
National Sales Director
Concert Golf Partners
02.2020 - 06.2023
Dual Director of Sales
Concert Golf Parters
02.2020 - 01.2022
Business Solutions Specialist
BIODYNAMIC VENTURES
01.2019 - 01.2020
Medical Device Sales Representative
ROTECH
01.2017 - 01.2019
Senior Sales Manager
CONRAD INDIANAPOLIS
01.2012 - 01.2016
Director of Sales and Catering
Hawthorns Golf And Country Club
12.2008 - 10.2012
Bachelor of Science (BS) - Resort & Club Management
Ferris State University
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