Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Victoria Alvarez

Miami,USA

Summary

Seasoned sales professional with over a decade of experience in fast-paced retail and healthcare environments. Highly organized, customer-focused, and results-driven, with a strong background in team leadership, client relations, and multi-project coordination. Adept at building meaningful customer connections, driving revenue, and supporting business goals through a hands-on, solutions-oriented approach. Proven ability to adapt across industries while maintaining exceptional service standards and operational efficiency.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

AMP Mental Health
Miami, FL
03.2025 - Current
  • Served as the primary point of contact for patients, managing appointment scheduling, follow-ups, and ongoing communication to ensure seamless care and supportive client experience.
  • Maintained and updated confidential patient records in compliance with HIPAA regulations, ensuring accuracy and security across all documentation.
  • Processed intake paperwork, collected copays, and assisted with. billing inquiries to support efficient administrative operations.
  • Coordinated between therapists psychiatrists, and insurance providers to verify coverage, obtain authorizations, and streamline treatment approvals.

Assistant Store Manager

Anthropologie & Co
Miami, FL
10.2024 - 02.2025
  • Supported the Store Manager in leading daily operations, driving business goals, and creating an elevated in-store experience aligned with the Anthropologie brand.
  • Analyzed sales metrics, conversion rates, and inventory performance to inform strategic decisions and improve KPI's.
  • Led opening/closing procedures, managed payroll budgets, and ensured compliance with company policies and operational standards.
  • Acted as Manager on Duty to oversee all departments, troubleshoot challenges, and ensure a seamless customer experience.

ASSISTANT STORE MANAGER

FP Movement
Miami, FL
08.2021 - 06.2023
  • Managed daily operations to ensure efficient and smooth store performance, handling high customer traffic and ensuring compliance with company policies and procedures.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Oversaw inventory levels, conducted regular reviews with suppliers to ensure timely replenishment of high-demand products.
  • Implemented effective sales strategies and promotional campaigns, contributing to an increase in store revenue.
  • Managed cash handling procedures, performed daily reconciliations, and ensured accurate financial reporting.

Education

HIGH SCHOOL DIPLOMA -

St. Brendan High School
Miami
08.2013

Skills

  • Staff training/development
  • Administrative Management
  • Microsoft Office Suite
  • Sales Techniques
  • Leadership
  • Communication
  • Time Management
  • Attention to Detail
  • Adaptability
  • Problem Solving
  • Customer service
  • Payroll administration
  • Sales analysis
  • Spanish: FLUENT

Timeline

Patient Care Coordinator

AMP Mental Health
03.2025 - Current

Assistant Store Manager

Anthropologie & Co
10.2024 - 02.2025

ASSISTANT STORE MANAGER

FP Movement
08.2021 - 06.2023

HIGH SCHOOL DIPLOMA -

St. Brendan High School