Stephanie Walters
Jennings
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
14
14
years of professional experience
Work History
Office Administrative Assistant
Dr Megan Jurecko Gracy
Lake City
02.2011 - Current
- Executed front desk operations, managing patient appointments and ensuring efficient workflow.
- Collected payments from patients and billed insurance companies for outstanding balances.
- Maintained adherence to HIPAA regulations while handling confidential patient information.
- Communicated compassionately with patients while safeguarding medical data privacy.
- Prepared correspondence for insurance claims, facilitating prompt processing.
- Organized patient charts before appointments to streamline check-in procedures.
- Verified and updated patient information in the system for accuracy.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Hamilton High School
Jasper, FL05-1998
Skills
- Appointment scheduling
- HIPAA compliance
- Patient communication
- Customer service
- Workflow optimization
- Attention to detail
- Problem solving
- Conflict resolution
- Insurance billing
- Data entry
- Document preparation
- Office software
- Record management
- Time management
- Vendor engagement
- Document scanning
- Leadership and supervision
- Email management
- Inventory management
- Office supply management
- Confidentiality handling
- Human resources
- Hospitality and accommodation
- Scheduling and calendar management
- Verbal communication
- Word processing
- Business correspondence
- Accounting support
- Customer engagement
- Telephone reception
- Proofreading
- Reception management
- Billing and invoicing
- Scheduling appointments
- Schedule management
- File organization
- Scanning and copying
- Client relationship management
- Event planning
- Microsoft office
- Multitasking and organization
- Schedule and calendar management
- Database administration
- Database entry
- Calendar management
- Documentation and recordkeeping
- Phone call answering
- Memo preparation
- Patient scheduling
- Prioritizing patients
- Administrative support
- Risk management
Affiliations
- enjoy kayaking
- beach trips
- outdoors
- music-all kinds
References
References available upon request.
Timeline
Office Administrative Assistant
Dr Megan Jurecko Gracy
02.2011 - Current
High School Diploma -
Hamilton High School
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